Lead – Process Excellence

Let your Passion Lead You at the Home of Clinicians with over 6000+ employees who have trusted us with their careers!

Physical Sites: Taguig, Cebu, and Pampanga

Our employees advocates for better patient care while enjoying these benefits:

• Hybrid to Temporary WFH set-up
• HMO on Day 1 with 2 Dependents upon regularization
• Group Life Insurance
• Highly Competitive Salary
• Annual Salary Increase
• Performance Bonus
• Service Incentive Leave (SIL) with Leave Conversion
• Work-Life Integration
• Get Visa Sponsorship & Work Abroad (*)

*Terms and Conditions Apply

The responsibilities of a Process Excellence Lead are outlined but not limited to the following:

• Supports the organization’s continuous improvement and operational excellence agenda by leading medium‑complexity Lean Six Sigma projects, analyzing process performance, and implementing data‑driven solutions that improve quality, efficiency, and customer experience.
• Partners closely with Operations, Reporting, and cross‑functional teams to identify improvement opportunities, execute structured problem‑solving.
• Sustain gains through standardized processes and clear documentation.

Required Qualifications:

• Bachelor’s degree in Business, Industrial Engineering, Data Analytics, Operations Management, or a related field
• Lean Six Sigma Green Belt certification
• At least 3–5 years of experience in process improvement, operations, business analysis, or continuous improvement roles
• Hands‑on experience leading Green Belt–level projects using DMAIC, RCA, process mapping, and workflow analysis
• Strong analytical skills with the ability to interpret data, identify trends, and translate insights into actionable recommendations
• Proficiency in Microsoft Excel, PowerPoint, and process documentation tools
• Experience creating SOPs, process maps, and training materials
• Strong communication skills, with the ability to present findings clearly to cross‑functional teams
• Ability to collaborate effectively with Operations, Reporting/MIS, and cross‑functional partners
• Strong organizational skills with the ability to manage multiple projects simultaneously

Preferred:

• Exposure to Lean, Kaizen, or other continuous improvement methodologies beyond Green Belt level
• Experience supporting or working alongside Black Belts, Business Excellence Managers, or Transformation teams
• Familiarity with data visualization tools (e.g., Power BI, Tableau)
• Strong facilitation skills for workshops, huddles, and process reviews
• Ability to influence stakeholders and drive adoption of new processes
• Demonstrated success in sustaining improvements through control plans and standardized documentation
• Experience in business writing, process documentation, and delivering training
• Strong problem‑solving skills with the ability to work independently and within a team