Lead, Process Technology Support

Position Title: Lead- Process Technology & Support Job Objective - To provide technical expertise in pharmaceutical process technology, process development, scale-up, process optimization, equipment commissioning, troubleshooting, and customer technical support, predominantly involving Fluid bed equipment. The role works closely with Customers, Sales, Engineering, Service, Automation, R&D, Production and cross-functional teams to ensure successful implementation and optimization of pharmaceutical processing solutions.

Primary Responsibilities -

• Develop and optimize pharmaceutical processes involving High Shear, Dry and Fluid Bed Granulation, Fluid bed Drying, Wurster Coating, Tangential Granulation and Coating, Hot Melt Granulation, Tablet Coating, etc
• Execute laboratory, pilot and commercial-scale trials and support technology transfer and scale-up activities.
• Lead/support FAT, SAT, commissioning, qualification and start-up of processing equipment at customer sites.
• Provide technical troubleshooting, root cause analysis and CAPA for process, equipment, automation and instrumentation issues.
• Act as technical interface with customers and support process demonstrations, validation and technical discussions.
• Collaborate with Sales, Engineering, Service, Automation, Quality and Production teams for project execution and problem resolution.
• Prepare technical reports, trial reports, case studies, SOPs and best-practice documents.
• Drive continuous improvement, productivity enhancement, customer satisfaction and competitor benchmarking initiatives.
• Support business development through technical solutions, aftermarket opportunities and spares generation.

Key Result Areas

• Successful execution of customer trials, commissioning and qualification activities.
• Timely resolution of customer technical issues.
• Successful process scale-up and technology transfer projects.
• Improvement in process performance and customer satisfaction.
• Generation of business opportunities in Pharmaceutical, Food, Feed, Nutraceutical and Chemical sectors.
• Development of technical solutions, case studies and standardized best practices

Key Interfaces Internal Interfaces External Interfaces

• Cross-functional collaboration: Working with internal CFT groups like Sales, Automation & Controls, Design, NPD, QAC, Aftermarket or operations
• Pharma Companies
• Non-Pharma Companies
• Educational Institutions / University

ACG Persona Persona Level Competency Level Entrepreneur

Practitioner

• Strong knowledge of pharmaceutical solid dosage manufacturing processes.

Strong

Builder

Practitioner

• Hands-on expertise in Fluid Bed Processor, High Shear Granulator, Wurster, Tangential, Rotor, Hot Melt, Tablet Coating, Roller Compactor .

Proficient

Innovator

Strong

• Experience in handling Onco products using various containment solutions

Proficient

Nurturer

Proficient

• Knowledge of scale-up, DOE, process validation and technology transfer.

Strong

Integrator

Strong

• Strong troubleshooting, RCA and CAPA management skills.

Strong

Partner

Proficient

• Excellent customer-facing, Communication and technical report writing skills.

Proficient

Educational And Experience Requirements Minimum Requirement Desired Level of Education

• B. Pharm or equivalent
• M. Pharm or equivalent

Experience A technically strong pharmaceutical professional with 12 to 14 years of experience in manufacturing, process technology, technology transfer, scale-up and customer-facing technical support.

The candidate should independently lead process trials, commissioning activities, troubleshooting projects and technical discussions with domestic and international pharmaceutical customers.

A technically strong pharmaceutical professional with 10-12 years of experience in manufacturing, process technology, technology transfer, scale-up and customer-facing technical support.

The candidate should independently lead process trials, commissioning activities, troubleshooting projects and technical discussions with domestic and international pharmaceutical customers.