Lead Product Manager

Who you are

• You've built or owned a ledger, core banking system, or issuing processor at a bank, neobank, processor, or BaaS platform
• You're excited about how AI and automation can change financial infrastructure, from how financial operations are run to how teams investigate issues, reconcile accounts, and manage exceptions
• You're technically strong and comfortable going deep with engineers on data models, transaction lifecycles, system boundaries, failure modes, and the edge cases that come with moving money
• You think in systems and understand how ledger decisions affect risk, finance, operations, compliance, and the customer experience
• You understand how infrastructure decisions translate into better products, and you can solve today's needs while building capabilities we can expand over time
• You understand the rigor that comes with building systems that move and account for money. You don't trade accuracy, reliability, controls, and auditability for speed
• We're looking for kind, humble people with high standards and low egos. We take the work seriously without taking ourselves too seriously. We see what could be improved, make it so, and leave every product, system, and team better than we found it

What the job involves

• The ledger sits at the heart of Cardless's financial infrastructure. It is the source of truth for every transaction and balance, and a critical foundation for how we launch and scale financial products
• We're looking for a Senior Product Manager to own this area and help us build for the scale and complexity ahead
• Own the vision and roadmap for Cardless's ledger, set priorities, and make the trade-offs needed to support the business as we scale
• Define how money movement is recorded, including authorizations, holds, settlements, reversals, refunds, disputes, fees, and payments across credit and debit
• Ensure the ledger is a trusted source of truth, with the controls and reconciliation needed to keep balances complete and accurate
• Make the ledger a shared foundation across products and partners, so we can add new products and money-movement types without rebuilding the underlying accounting logic
• Partner deeply with engineering on the ledger design and how it interacts with the rest of the stack, from data models and system boundaries to how transactions flow across authorization, payments, disputes, risk, and finance, and how we handle failures and consistency
• Ensure the ledger scales reliably with the business, with clear financial state, end-to-end traceability, and the tooling needed to investigate and resolve issues quickly
• Build toward automated financial operations, using automation to improve reconciliation, balance validation, anomaly detection, and exception handling while keeping the right controls in place
• Work closely with processors and bank partners on the systems and integrations that connect into the ledger

Benefits

• 💸 Competitive salaries, equity, and a 401(k) plan
• 🏥 Top-of-the-line healthcare (medical, vision, and dental), with 100% primary coverage and 75% dependent coverage for medical
• 🌴 Unlimited paid time off, with a minimum of 15 days off per year
• 👶 Parental leave for birthing and non-birthing parents
• ✈️ Team trips & offsites
• For in-office employees:
• 🍱 Catered lunch at the office every day, plus plenty of snacks & drinks
• 🚎 $250/month commuter assistance for public transit or our parking garage
• For remote employees:
• 🖥️ $500 remote setup stipend to help you do your best work