Lead Production Support Engineer (Linux)

Workplace: Porto (Hybrid)

Role:

• Level 3 support for IT infrastructure;
• Operational support across all environments (incident and problem investigation and resolution, change requests, maintenance, on-call, etc.);
• Ensure application and system stability (definition of relevant monitoring metrics, resilient architecture, etc.);
• Monitor application load capacity and adapt infrastructure resources through capacity reinforcement or architecture redesign;
• Lead technical projects in collaboration with infrastructure and development teams (meeting coordination and planning);
• Participate in the definition of the technical architecture for new applications using infrastructure standards and collaborate with development teams for implementation;
• Document application components and operations: software architecture, technical architecture, procedures, monitoring requirements, etc.;
• Improve tools and procedures (shell scripting, PowerShell, test scenarios, etc.);
• Ensure a secure architecture in compliance with client standards (SLA adherence);
• Manage backups, ensure regular restore/recovery testing, and guarantee the Disaster Recovery Plan.

Profile:

• Degree in Computer Engineering, Computer Science, Mathematics, or a similar field;
• Minimum of 6 years of professional experience in IT projects within Linux environments;
• Strong knowledge of scripting languages (Shell, Python);
• Good knowledge of web servers (e.g., managing migrations from WebSphere to JBoss);
• Good knowledge of security concepts: SSL certificates, reverse proxy, load balancing;
• Good knowledge of scheduling tools (Control-M, VTOM) and monitoring tools (Zabbix, Grafana, ELK);
• Strong knowledge of deployment tools (Git, Jenkins, XL Deploy, XL Release, Bitbucket, Artifactory, OpenShift, Docker);
• Fluency in English;
• Good organizational, planning, and prioritization skills;
• Excellent communication and teamwork skills;
• Strong analytical and problem-solving abilities;
• Leadership mindset and strong sense of responsibility.

Work with us:

• With more than 30 years of experience, Rumos has a team of professionals specialized in IT;
• At Rumos, consultants integrate highly challenging projects, based on the latest technology and in the most diverse sectors of activity;
• Rumos consultants have access to a certified training plan, which offers a constant update of technical skills;
• Rumos, as an employer, has job opportunities based on equity, integrity and diversity. Based on these values, we work so that no person is discriminated against on the basis of age, degree of disability, gender, marital status, pregnancy and maternity, race, beliefs or sexual orientation. We believe in everyone's abilities, because we have in our DNA team spirit and mutual help, empathy and respect.