Lead - Quality

Role & responsibilities:

A. Quality Control & Inspection

• Conduct and approve Pre-Dispatch Inspection (PDI) as per customer and quality standards.
• Handle incoming, in-process, and final inspections.
• Prepare inspection and test reports.
• Perform root cause analysis and implement CAPA.
• Maintain complete quality documentation and traceability.

B. NPD 

• Lead quality activities from sample stage to final approval.
• Review drawings, specifications, and test plans.
• Coordinate with R&D, production, and suppliers.
• Support product validation and improvement.

C. Abrasive Product Quality

• Experience in abrasive products will be preferred.
• Knowledge of cutting/grinding wheel testing will add benefits
• Understand safety standards.

D. Laboratory Management

• Manage daily lab operations and testing activities.
• Ensure proper use and maintenance of electrical lab instruments.
• Handle calibration planning, tracking, and certification.

E. Standards & Compliance

• Knowledge of BIS/IS, ISO, IEC standards 
• Ensure compliance with customer and regulatory requirements.

F. Customer Complaint Management

• Handle complaints end-to-end with RCA, 8D, CAPA.
• Ensure timely closure and trend analysis.

G. Team Management

• Lead and guide Quality Engineers and Inspectors.
• Ensure daily execution and performance monitoring.

H. CWH / Warehouse Audit

• Conduct warehouse quality audits and ensure FIFO/FEFO compliance.
• Report and close non-conformities.

I. SAP & Reporting

• Use SAP for quality transactions and updates.
• Prepare reports, dashboards, and quality MIS.
• Strong MS Excel, Word, Power Point skills required.

3. Required Technical Skills

• PDI / Inspection / QC
• NPD & Product Validation
• Electrical Lab Testing
• Calibration Management
• BIS / ISO / IEC Standards
• Customer Complaint Handling (8D, CAPA)
• SAP
• MS Office & Reporting

Experienced Quality professional with strong hands-on exposure in mfg QA/QC, in mechanical/electrical products, capable of handling end-to-end quality systems, customer issues, and product development independently.

Preferred candidate profile

Preferred Industry: Abrasives / Power Tools / Manufacturing / Electrical & Mechanical Products