Lead Recruiter

Role & responsibilities

The Lead Recruiter will be responsible for end-to-end recruitment operations, team leadership, client management, and ensuring timely fulfilment of client requirements. The ideal candidate should have hands-on experience in managing recruitment teams and client accounts, preferably with a recruitment consultancy or staffing services firm in a senior role.

Key Responsibilities

* Team Management: Lead, mentor, and monitor a team of recruiters to achieve individual and overall recruitment targets.

* Client Management: Build and maintain strong client relationships, understand hiring requirements, and ensure consistent service delivery.

* Recruitment Delivery: Oversee end-to-end recruitment, from sourcing and screening to interview coordination, offer management, and closure.

* TAT Management: Ensure recruitment timelines and agreed Turnaround Time (TAT) commitments are consistently met.

* Performance Monitoring: Track team productivity, recruitment metrics, closures, and pending requirements through regular reviews and reports.

* Stakeholder Coordination: Work closely with client HR teams, hiring managers, and internal stakeholders to resolve recruitment challenges.

* Escalation Management: Address client concerns, hiring delays, and delivery bottlenecks proactively.

* Process Improvement: Strengthen sourcing strategies, recruitment workflows, and team productivity to improve overall delivery.

* Business Support: Identify opportunities to expand existing client engagements through responsive service and strong relationship management.

Preferred candidate profile

* Proven experience in recruitment and talent acquisition, preferably in a recruitment consultancy, staffing, or manpower services organisation.

* Prior experience in a senior recruitment role with responsibility for both team management and client management.

* Strong understanding of end-to-end recruitment processes across multiple roles and industries.

* Demonstrated ability to manage multiple client requirements and deliver within committed timelines.

* Excellent communication, negotiation, stakeholder management, and problem-solving skills.

* Strong ownership, accountability, and the ability to work in a target-driven environment.

Key Success Metrics

* Recruitment TAT adherence and timely closures.

* Team productivity and target achievement.

* Client satisfaction and retention.

* Quality of hires and offer-to-joining conversion.

* Effective management of open positions and recruitment escalations.

Our ideal candidate: A recruitment professional who can lead from the front, manage client expectations, drive team performance, and ensure reliable recruitment delivery.