Lead Sales / Service Advisor

Full-Time | Monday–Friday | No Weekends

We are looking for an experienced, driven Lead Sales / Service Advisor to take ownership of the sales and client experience side of our automotive service operation.

This is not an entry-level advisor position. We are looking for someone who knows how to communicate with clients, present repair recommendations confidently, follow up on open estimates, close sales, protect gross profit, and lead a high-performing service team.

This is a performance-driven position with strong earning potential. Compensation is structured around results, with increasing earning opportunities as sales and profitability grow.

What You'll Do

• Lead the client sales and service experience from estimate presentation through approval
• Present repair and maintenance recommendations clearly and confidently
• Drive weekly and monthly sales performance
• Follow up aggressively and professionally on unsold estimates and open opportunities
• Work closely with estimators, parts, technicians, and internal service staff
• Maintain strong gross-profit margins while providing clients with genuine value
• Build long-term client relationships and repeat business
• Help drive positive client reviews and an exceptional client experience
• Provide leadership, accountability, and direction within the sales/service department
• Identify opportunities to improve sales processes, communication, and overall performance

What We're Looking For

We want someone who is competitive, professional, organized, and motivated by results.

The ideal candidate has automotive service advising or automotive sales experience and understands that great sales come from great communication—not pressure.

You should be comfortable managing a busy workflow, presenting larger repair estimates, overcoming objections, following up consistently, and being accountable for measurable results.

Experience with European, luxury, import, or high-line automotive service is a strong plus.

Compensation

This is a commission-driven position designed to reward strong performance.

Our compensation plan includes:

• Tiered weekly commission based on gross-profit performance
• Monthly sales performance bonuses
• Monthly profitability bonuses
• Client satisfaction / review incentives
• Significant upside for advisors who consistently grow sales and maintain healthy margins

Expected earning range: $80,000–$150,000+ annually, depending on performance.

Top performers have the opportunity to earn beyond the expected range.

Benefits

• 401(k) with company matching
• Health insurance — company pays 50% of the employee premium
• Paid time off after one year of service
• Paid holidays after 90 days
• Paid training
• Monday–Friday schedule
• No weekends
• Career growth and advancement opportunities

Schedule

Monday through Friday

Shift begins at 7:30 AM.

Business hours are 7:30 AM–6:00 PM.

Who Will Succeed Here

This position is a strong fit for an advisor who has reached the point where they don't want their earning potential limited by a traditional salary.

If you can sell, follow up, build trust with clients, protect margins, and help lead a team toward higher performance, we want to reward you for it.

We're looking for someone who wants to take ownership of the sales department, grow with the company, and be compensated based on the results they produce.

Related Experience / Search Keywords

Automotive Service Advisor, Lead Service Advisor, Automotive Sales Advisor, Service Writer, Automotive Service Writer, Senior Service Advisor, Service Consultant, Automotive Consultant, Automotive Sales, Fixed Operations, Service Sales, Automotive Repair Sales, Shop Advisor, European Service Advisor, European Service Writer, Luxury Automotive Service Advisor, Import Service Advisor, BMW Service Advisor, Mercedes-Benz Service Advisor, Audi Service Advisor, Porsche Service Advisor, Volkswagen Service Advisor, Volvo Service Advisor, Land Rover Service Advisor, Jaguar Service Advisor, MINI Service Advisor, Lexus Service Advisor, Acura Service Advisor, AutoNation, Dealership Service Advisor, Independent Repair Shop, Automotive Client Service, Automotive Management, Service Manager, Assistant Service Manager, ASM, Automotive BDC

Pay: $80,000.00 - $150,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Experience:

• Service writing: 2 years (Required)

Work Location: In person