Lead Server

Overview

Join our dynamic team as a Lead Server and take the helm in delivering exceptional dining experiences! In this lively role, you will oversee the front-of-house service, ensure smooth operations, and motivate your team to provide outstanding guest relations. Your culinary knowledge, beverage expertise, and leadership skills will shine as you create a welcoming atmosphere that keeps guests coming back. This is an exciting opportunity for passionate hospitality professionals eager to lead by example and elevate our restaurant’s reputation for excellence.

Responsibilities

• Lead and support the serving team to deliver top-tier guest service, ensuring every guest feels valued and attended to promptly.
• Manage table assignments, coordinate with kitchen staff, and oversee food and beverage service to maintain efficiency during busy hours.
• Utilize POS systems such as clover POS to process sales transactions accurately, including cash handling and credit card payments.
• Upsell menu items, including wines, spirits, cocktails, and specialty dishes, to enhance guest satisfaction and increase sales revenue.
• Maintain food safety standards by adhering to sanitation protocols, proper food handling, and ensuring compliance with health regulations.
• Assist with training new team members on service procedures, POS operation, and customer service excellence.

Qualifications

• Proven experience in food service roles with a strong background in restaurant operations; fine dining experience is a plus.
• Demonstrated leadership skills with previous host/hostess or supervisory experience in a hospitality setting.
• Proficiency with POS systems such as clover
• Excellent time management skills with the ability to multitask efficiently during high-volume periods.
• Strong customer service orientation with exceptional guest relations skills; ability to handle guest concerns professionally.
• Basic math skills for processing sales transactions accurately and managing cash handling procedures.
• Culinary experience or food industry background preferred; understanding of food safety practices essential.

We’re excited to welcome motivated leaders who thrive in fast-paced environments! If you’re passionate about hospitality, possess a keen eye for detail, and enjoy creating memorable dining experiences—apply today to become a vital part of our vibrant team!

Pay: $12.00 - $18.00 per hour

Benefits:

• Employee discount
• Paid training

Work Location: In person