Lead Services Engineer - Backend

The Lead Professional Services Engineer is a senior technical role at Growfin.ai responsible for designing, building, and deploying enterprise-grade integrations on our in-house iPaaS (Spring Boot) that connect seamlessly with the core Platform. This role demands strong technical expertise, a deep understanding of platform capabilities and constraints, and the ability to work collaboratively with both internal teams and customer-facing counterparts. You will serve as a bridge between Professional Services and the Platform team, ensuring that custom solutions are efficient, scalable, and aligned with long-term product evolution. As a senior member of the team, you will lead by example, mentor junior engineers, and drive innovation in integration development.

Responsibilities

• Own the end-to-end build and deployment of integrations on the in-house iPaaS platform (Spring Boot).
• Translate high-level requirements gathered by Implementation Engineers into detailed Low-Level Designs (LLDs).
• Design and implement efficient, maintainable, and scalable integration workflows.
• Develop and maintain reusable components, libraries, and templates for faster delivery.
• Implement best practices for configuration management, code quality, and observability.
• Collaborate with the Platform and DevOps teams for smooth release management.
• Provide L2 support during UAT and Production, including bug triage, hotfixes, and CR refinements.
• Ensure solutions meet performance, reliability, and compliance standards.
• Document configurations, SOPs, and operational handoffs for long-term maintainability.
• Collaborate closely with the Platform team to understand existing features, limitations, and APIs relevant to integration development.
• Identify dependencies on Platform and Product features required for the upcoming customer onboarding, and proactively plan for them.
• Participate in design discussions and propose reusable enhancements that reduce long-term implementation effort.
• Work closely with Implementation Engineers to clarify technical feasibility, effort estimates, and timelines.
• Mentor and review work from junior Engineers in the team.
• Foster collaboration and shared learning within the Professional Services team.

Requirements

• Minimum 5 years of experience in software development, integration, or related technical roles.
• Strong proficiency in Spring Boot / Java, REST APIs, and Data Synchronisation.
• Hands-on experience with SQL and basic ETL processes.
• Hands-on experience with version control (Git), build tools (Maven/Gradle), and scripting (Bash, Python).
• Ability to create detailed and accurate Low-Level Design documentation.
• DevOps experience - Docker, CI/CD, logging, and monitoring are a plus.
• Strong analytical and debugging mindset; proactive in identifying risks or gaps early.
• Excellent written communication for design docs, SOPs, and solution notes.
• Effective stakeholder collaboration across Professional Services, Implementation, Platform, and Customer teams.
• Customer empathy - able to balance technical rigour with business urgency.
• Skilled in conflict resolution.

This job was posted by Lakshmi Priya from Growfin.ai.