Lead Site Reliability Engineer

Experience : 8 - 12 Yrs

Location : Bengaluru

Designation : Lead Site Reliability Engineer

Skills You Must Have:

• Engineering degree in Computer Science or a related technical field.
• 8+ years of experience in SRE, SRE, Cloud Operations, Platform Engineering, or Production Engineering, with demonstrated technical leadership responsibilities.
• Strong experience supporting highly available SaaS or cloud platforms in a 24×7 production environment.
• Hands-on experience with one or more major cloud providers: AWS, Google Cloud Platform, or Microsoft Azure.
• Strong experience with Kubernetes and containerized production environments.
• Experience with Infrastructure as Code, preferably Terraform, along with Jekins, GitOps, and automation practices.
• Strong Linux, networking, troubleshooting, and distributed systems fundamentals.
• Deep experience with observability, Incident Management, On-Call operations, RCA, SLA, SLO, and production reliability practices.
• Proven ability to define, manage, and improve operational KPIs and translate trends into measurable actions and outcomes.
• Experience leading complex customer-critical incidents, coordinating multiple technical teams, and driving issues through resolution.]
• Strong ability to influence cross-functional teams and drive accountability without relying on direct authority.
• Proven ability to mentor engineers, improve operational practices, and raise technical and execution standards.
• Excellent communication skills with the ability to engage technical teams, cross-functional stakeholders, and leadership during critical situations.
• Strong ownership mindset with a focus on customer outcomes, operational excellence, and continuous improvement.

Skills That Are Nice to Have:

• Experience automating repetitive workflows using Python, APIs, or workflow automation.
• Experience with AI-assisted support, knowledge retrieval, and self-service solutions.
• Familiarity with SRE, ITIL, Incident Management, and Problem Management practices.