Lead Software Development Engineer in Test

Job highlights

• Education: Bachelors degree in Computer Science,Engineering,or a related technical field.
• Experience with CI / CD pipelines and integrating automation testing. Ability to make sound technical decisions and prioritize key aspects of a release. Join us and be at the forefront of AI quality assurance at Birdeye!.

Description

Why Birdeye

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands

Over 150,000 businesses use Birdeyes AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive

At Birdeye, innovation isn't just a goal it's our driving force

Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo

Birdeye is backed by the whos who of Silicon Valley Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR

About The Role

We are seeking an experienced Lead SDET to join our dynamic team

The ideal candidate will have strong expertise in both Join Birdeye as a Quality Assurance AI Engineer, where you'll play a key role in ensuring the quality and reliability of AI-driven software solutions

This position involves developing secure, scalable, and high-performance product features while contributing to the overall testing framework

Your expertise in AI testing methodologies, manual testing, and automation testing will be instrumental in refining AI-generated results

Key Responsibilities

Design and implement AI-focused testing strategies, leveraging advanced test models and matrices for optimal software performance

Identify, analyze, and resolve errors, inconsistencies, and potential enhancements in AI-generated outputs

Provide actionable feedback and recommendations to improve AI model performance

Develop and maintain comprehensive documentation of audit procedures, standards, and best practices

Utilize domain expertise, particularly in Online Reputation Management, to enhance testing relevance

Assess the technical readiness of software for deployment and communicate findings effectively

Evaluate and implement suitable automation testing frameworks and tools for AI applications

Develop and execute automated test scripts to validate AI models and system performance

Work closely with developers to integrate continuous testing into the CI/CD pipeline

Actively participate in defining new product requirements from a testing perspective

Requirements

Qualifications & Skills:

Education: Bachelor's degree in Computer Science, Engineering, or a related technical field

Experience: 5-6 years of experience in software testing, with a focus on AI solutions and automation testing

Domain Expertise: Experience in Online Reputation Management or a product-based company is preferred

Technical Skills

Strong proficiency in manual testing methodologies

Hands-on experience with test automation frameworks (e g , Selenium, Appium, PyTest, JUnit, TestNG)

Knowledge of scripting languages (e g , Python, Java, JavaScript) for automation

Familiarity with AI testing tools and frameworks

Experience with CI/CD pipelines and integrating automation testing

Ability to make sound technical decisions and prioritize key aspects of a release

Join us and be at the forefront of AI quality assurance at Birdeye!

Why Youll Join Us

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence

We don't just set goals we surpass them

We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication

Working here means embracing a culture of action and accountability, where every person is empowered to make an impact

We don't just talk about making a difference we make it happen

Apply

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