Lead Solutions Analyst - Payments Technology

As a Senior Solution Analyst in the Payments Domain – Corporate & Investment Banking Business at JP Morgan Chase & Co., you review business requirements and ensure that the complete scope of business needs is articulated. Your deep understanding of applications, platforms, and products will position you as a key bridge between product owners, business, operations, and software developers. Utilizing advanced analytical reasoning and technical fluency, you will translate complex business requirements into well-structured and technically feasible solutions. You will make data-informed decisions and provide strategic insights to support key business initiatives. As a Lead Solutions analyst, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery.

Job responsibilities :

• Review business requirements and make sure that requirements are captured are articulating the complete scope of business needs.
• Perform detailed analysis on the requirements and come up with standard and re-usable solutions.
• Build functional solutions which meets business requirements of ongoing Cross border and Real Time Payment initiatives and follow ISO CBPR+ standards.
• Prepare detailed interface mapping documents and static data that meets all the solutions and business requirements.
• Review the solutions and interface mapping documents with business and technology stake holders to make sure that they are aligned with customer expectations and business needs.
• Ensure the overall quality of functional solutions, interface mapping documents are in-line with standard practices we follow across the program in the bank.
• Assist the business with the onboarding UAT, including test cases preparation, planning, communication, and close tracking of activities.
• Work proactively with fellow BAs and other team members, ensuring work is proportionally distributed and targets are met.
• Proactively engage, manage and build strong relationships with both business and technology stakeholders.
• Identify risks and issues early, plan mitigating steps and communicate these to business stakeholders in a timely manner.
• Promotes reuse-first, AI-assisted practices for analysis and documentation across the team, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities and skills:

• 15 years of experience with at least 10 years as Solution Analyst in payments domain in corporate and investment banking is required.
• Extensive experience in Cross Border Payments delivery across the markets is much needed for this role.
• Extensive knowledge in ISO 20022 messaging and strong experience in MX messages is required.
• Proven ability to work across business streams and have exposure to front to back system implementation.
• Strong understanding of key technology concepts, business and technical architecture.
• Ability to accurately translate and document business needs into functional requirements and produce quality documentation.
• Ability to drive multiple agenda and effectively manage priorities.
• Ability to work proactively, independently and displays strong initiative.
• Pragmatic team player with an attention to detail.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity
• Ability to review and validate AI-assisted analyses and recommendations before use, escalating when uncertain and following data handling expectations

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.