Lead Solutions Engineer

Who you are

• 6+ years of experience as a Solutions Engineer, ideally in the web development space
• Exhibit an advanced understanding of APIs and web programming languages — HTML, CSS & JavaScript
• Take a consultative approach and are passionate about helping customers solve problems
• Consistently demonstrate strong storytelling within the context of discovery and/or product demo sessions
• Possess strong written and verbal communication skills
• Creatively problem solve and automate routine tasks with AI
• Enjoy working autonomously, creatively, and kindly with your teammates while empowering and supporting those around you
• Demonstrate excellent coaching, writing, discovery and presentation skills
• Lead with enthusiasm for earning customer trust and deepening customer relationships
• Are comfortable working in a fast-paced environment and adaptable to changing priorities
• Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact

What the job involves

• We’re looking for a Lead Solutions Engineer to inspire our customers by helping them understand the art of what’s possible with the Webflow platform
• You will tell our differentiated story that shows how our solution helps them meet their business objectives
• The Solutions Engineering team plays a vital role by partnering closely with our customers as well as with Sales, Customer Success, and Product to ensure mutual, long-term success
• We aim to deeply understand our customers’ strategic objectives and technical requirements
• We architect and demonstrate innovative solutions that unlock meaningful business value for our customers
• Additionally, we champion the voice of our customers by understanding market trends and influencing product direction
• Partner with 2-3 Account Executives & support multiple active customer opportunities across our growing Enterprise segment, proactively communicating with stakeholders to ensure on-time solution delivery
• Guide customers through the evaluation process of Webflow ensuring that our solution meets key business objectives and technical requirements
• Conduct deep discovery, solution design, technical validation and business case development
• Present effective stories through demonstrations that highlight the benefits of using Webflow to solve key customer objectives and challenges
• Lead hands-on workshops and trials where appropriate
• Influence product direction for short & long-term success in Enterprise by representing the customer voice
• Lead strategic cross-functional initiatives that are key to advancing Webflow’s mission of bringing development superpowers to everyone
• Travel up to 25%

Benefits

• Modern & inclusive healthcare coverage
• Retirement saving matches and financial planning
• Flexible paid time off
• Annual retreat and offsites
• WFH Office setup budget
• Health and wellness stipend
• Remote work reimbursements for phone & wifi
• Webflow subscription discount
• Remote-first flexibility