Lead Specialist SSM - Gurugram

We are hiring an Lead Specialist - SSM to Direct process for ensuring the quality and effectiveness of business, products, and services within India business. The reinsurance placement & claims tasks process transactions for end to end client servicing of accounts per IRDAI guidelines. This role requires a comprehensive understanding of the policy life cycle and the various actions required for New Business/Renewals, Mid-Term Adjustments, claims cycle and its collection.

Placement:

• Draft / Finalize Proposal & terms

• Draft Market Presentation

• Request for Quotes

• Create Quote Comparison

• Create RFQ

• Invoicing

• Initiate ad hoc requests / review GCOE output

• Create / Update Enquiry

• Chase Proposal Forms

• Prepare Cover Note/EOC

• Prep Authorization to Bind / Binding Instructions

• Enhanced Policy Chasing

• Send Policy Documents to Client

• Policy Checking

• Maintain Renewal Lists / Trackers

• Handle booking inquiries for all potential clients on our system

• Book the business on the system, ensuring all the transactions are accurately recorded and aligned with the clients requirements

• Generate closing statements to facilitate the collection of premium

• Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly

• Claims:

• Identifying and booking claims: Our team identifies valid claims as per the slip, books them in the system and ensures all claim details are accurately documented

• Generating closings: We generate closing statements to facilitate the settlement of claims

• Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly

• Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly

• Ability to think critically and make sound judgments based on the evidence presented.

• Understanding of best practices in business processes and quality assurance.

• Ability to work independently and as part of a team to achieve quality and compliance objectives.

• Commitment to maintain confidentiality and handling sensitive information appropriately.

• Willingness to continuously learn and develop new skills to enhance audit effectiveness.

• Job Requirement:

• Placement and premium experience.

• Insurance domain experience is mandatory.

• Minimum 7+ years of experience

• Indian / International Market experience

• Insurance broking experience