Lead Specialist Support Assistant

About us
No Limits Community Services is a leading organisation dedicated to providing exceptional support and services to individuals with diverse needs. We are committed to fostering inclusive communities where everyone can thrive, develop their potential, and live fulfilling lives. Our mission is rooted in compassion, respect, and a unwavering belief that every person deserves access to quality care, education, and community engagement. We pride ourselves on our collaborative approach, innovative programmes, and dedicated team of professionals who are passionate about making a real difference in people's lives.

The Opportunity
We are seeking an experienced and compassionate Lead Specialist Support Assistant to join No Limits Community Services in Phra Khanong, Bangkok. This is a full-time position that offers a unique opportunity to make a meaningful impact on the lives of individuals with special needs and complex requirements.

As Lead Specialist Support Assistant, you will play a pivotal role within our support team, providing specialised assistance to service users whilst also mentoring and supporting junior staff members. This position requires someone with advanced knowledge of special needs support, excellent clinical awareness, and the ability to adapt to diverse and challenging situations. You will work collaboratively with multidisciplinary teams to ensure the highest standards of care, safety, and person-centred support.

Key responsibilities

• Provide direct, specialised support to service users with complex needs, including physical care, emotional support, and assistance with daily living activities
• Lead and supervise support staff, providing guidance, mentoring, and performance feedback to ensure consistent quality of care
• Conduct comprehensive assessments of service users' needs and contribute to the development and implementation of individualised support plans
• Monitor and evaluate the effectiveness of support interventions, making recommendations for adjustments where necessary
• Maintain detailed and accurate records of service user progress, incidents, and support provided, in accordance with safeguarding and data protection requirements
• Assist with the training and induction of new team members, sharing best practice and specialist knowledge
• Collaborate with healthcare professionals, social workers, educators, and families to ensure holistic and coordinated support
• Identify and report safeguarding concerns promptly, adhering to child protection and adult safeguarding policies
• Promote independence, dignity, and inclusion for all service users, encouraging participation in activities and community engagement
• Maintain a safe, clean, and therapeutic environment, managing resources and equipment effectively
• Support the development and implementation of specialised programmes and therapeutic interventions

What we're looking for

• Recognised qualification in health and social care, special needs support, or a related discipline (Level 3 or equivalent minimum)
• Significant experience working with individuals with complex needs or behavioural challenges
• Proven experience in a supervisory or lead support role, with the ability to guide and mentor junior staff
• Strong knowledge of safeguarding, child protection, and adult safeguarding principles and practices
• Excellent understanding of specialist support techniques, including communication strategies, behaviour management, and therapeutic approaches
• Advanced first aid and health and safety awareness, with CPR certification desirable
• Ability to remain calm, patient, and compassionate in demanding situations
• Strong communication and interpersonal skills, with the ability to build trust and rapport with service users, families, and colleagues
• Excellent record-keeping and documentation skills, with proficiency in computer systems
• Flexibility, adaptability, and a proactive approach to problem-solving
• Commitment to continuing professional development and evidence-based practice
• Right to work in Thailand required; this role does not include visa or work permit sponsorship

What we offer
At No Limits Community Services, we are committed to supporting the wellbeing and development of our team. We offer a comprehensive range of benefits designed to support both your professional and personal needs:

• Competitive salary commensurate with experience and qualifications
• Ongoing professional development and training opportunities, including access to specialist courses and certifications
• Mentoring and career progression pathways within a growing organisation
• A supportive, collaborative team environment with a strong culture of inclusion and respect
• Access to counselling and employee wellbeing support services
• Flexible working arrangements where operationally feasible
• Paid annual leave in accordance with local legislation
• Opportunities to contribute to service development and innovation

Apply now
If you are a dedicated professional with a passion for special needs support and a desire to lead and inspire a team, we would love to hear from you.

We are looking for someone available to start between 15–30 October.

Please submit your CV, cover letter, and details of two professional references to apply for this rewarding opportunity with No Limits Community Services.