Business Strategy
Lead, Strategy & Operations (GrabMart)
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Kuala Selangor, Selangor, Malaysia
Work mode:
Onsite
Published on:
15 September 2026
What they need
Get to Know the Team
The GrabMart Strategy & Operations team generates business insights, propose data-driven strategic programs and lead large projects to grow the business across GrabMart and Supermarkets (Jaya Grocer & Everrise). This team works with partners across all departments (Commercial, Operations, Marketing, and Product) in Grab.
Get to Know the Role
You will lead solutions for multiple projects within the GrabMart/digital retail space. This will range from campaign designs and promo budgeting, managing rollout of new product and implementing new business models. You will:
- Grasp new and complex concepts quickly whilst triangulating multiple views or data points to form opinions and recommendations to solve high priority problem statements
- Develop strategies: Break down complex problems, draw impactful insights/analyses, propose and implement data-driven solutions for important business problems. You will present clear, data-driven solutions and to lead projects forward by influencing decisions across teams.
- Project Management: Own multiple projects and lead agreement.
You will report to Strategy & Operations Manager (GrabMart) and work onsite at First Avenue, Petaling Jaya
The Critical Tasks You Will Perform
- Produce data-driven insights to identify opportunities for business growth, product development and operational excellence
- Guide multiple projects end-to-end. This includescollaborating with multiple teams and senior leaders to move projects forward
- Monitor important growth metrics and identify ways to grow either by ideating new business models or optimizing existing programs/levers.
- Leverage on analytics (e.g. SQL, modeling tools, AI tools) to uncover insights and make informed decisions within your dedicated space. You will need to build complex analyses.
- Design experiments (and own end-to-end experimentation process) to validate important hypotheses.
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