Lead - Support Engineer

Job Title: Lead - Support Engineer

Job ID: POS-20179

Primary Skill Key Skills: CA-7 Administration, CA-7 Calendars, Complex Scheduling, Scheduler Administration, Batch Scheduling, JCL

Mode of Work: Work from Office

Job Location: Hyderabad

Experience: 6–8 Years

About The Job As a CA-7 Administrator / Scheduler Administrator, you will be responsible for administering and managing CA-7 scheduling environments, including creating and modifying calendars, handling complex scheduling requirements, and managing business-day and holiday schedules. You will work closely with application and production teams to ensure accurate and efficient batch scheduling.

The ideal candidate should have strong hands-on experience in CA-7 administration, CA-7 calendar management, complex scheduling, and batch scheduling, along with a good understanding of JCL and Mainframe environments.

Know Your Team At ValueMomentum Technology Solution Centers, we are a team of passionate engineers solving complex business challenges across the P&C insurance value chain.

Our expertise spans Cloud Engineering, Application Engineering, Data Engineering, Core Engineering, Quality Engineering, and Domain capabilities. Through our Infinity Program, we invest in continuous learning, role-based skill development, and opportunities to work on impactful global transformation programs.

Responsibilities

• Administer and manage CA-7 scheduling environments and ensure smooth execution of batch schedules.
• Create, modify, and maintain CA-7 calendars based on business and application requirements.
• Add and manage company holidays and define working/non-working days within CA-7 calendars.
• Handle holiday schedules and business-day scheduling requirements.
• Perform complex scheduling changes and ensure dependencies are configured accurately.
• Analyze and adjust daily, weekly, and monthly job streams based on application requirements.
• Monitor scheduled jobs and ensure they execute in the correct sequence and within defined timelines.
• Coordinate with application owners and production teams for scheduling changes and special production requirements.
• Support troubleshooting of batch scheduling issues and production abends.
• Manage ad hoc jobs and special production runs as required.
• Maintain scheduling-related documentation and operational procedures.
• Communicate scheduling changes, issues, and status updates effectively with relevant stakeholders.

Requirements

• 6–8 years of experience in CA-7 Administration / Scheduler Administration / Mainframe Scheduling.
• Strong hands-on experience with CA-7 Administration.
• Strong experience creating, modifying, and maintaining CA-7 calendars.
• Experience adding company holidays and defining working/non-working days and business-day schedules.
• Strong experience handling complex scheduling requirements and scheduling changes.
• Hands-on experience with batch monitoring and scheduling in a production environment.
• Good knowledge of JCL and Mainframe batch processing.
• Experience troubleshooting batch scheduling issues and production abends.
• Knowledge of TSO, ISPF, FileAID, IBM Fault Analyzer, and SPOOL.
• Good understanding of Unix/Linux environments and Shell Scripting.
• Knowledge or experience with Endevor or other version control tools.
• Knowledge or experience with ServiceNow or similar service management applications.
• Strong analytical and problem-solving skills.
• Strong communication and interpersonal skills with the ability to collaborate with application, production, and business teams.

Good To Have

• Experience with additional scripting capabilities.
• Experience working in a large-scale Mainframe production scheduling environment.

About The Company Founded in 2000 with the core belief that impactful change comes from deep commitment, ValueMomentum specializes in delivering measurable results across the P&C value stream. For more than 25 years, we have empowered more than 100 carriers to reimagine their businesses with AI and emerging technologies, navigate market shifts, unlock speed to value, and become future-ready. We help insurers in the US, Canada, and Europe stay ahead with sustained growth and high performance to enhance stakeholder value and foster resilient societies. For more information, visit ValueMomentum

Benefits We at ValueMomentum offer you a congenial environment to work and grow in the company of experienced professionals. Some benefits that are available to you are:

• Competitive compensation package.
• Career Advancement: Individual Career Development, coaching and mentoring programs for professional and leadership skill development.
• Comprehensive training and certification programs.
• Performance Management: Goal Setting, continuous feedback and year-end appraisal. Reward & recognition for the extraordinary performers.