Lead Systems & Network Engineer | Onsite

OpsWerks | Technical Consulting (High-Tech Industry)

About OpsWerks

OpsWerks is a technical consulting company specializing in operational services for the high-tech industry. We support platform and infrastructure teams in managing multi-cloud environments, executing complex migrations, and enabling seamless application deployments at scale.

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About the Role

We are seeking a Lead Systems & Network Engineer to take full ownership of the infrastructure supporting our office environments and internal systems. This is a senior technical role responsible for ensuring reliability, scalability, and security across cloud, network, identity, and collaboration platforms.

You will not only maintain systems—you will define how they operate, evolve, and scale.

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Key Responsibilities

Infrastructure Leadership & L3 Support

• Act as the highest escalation point for infrastructure, cloud, SaaS, and internal system issues
• Perform advanced troubleshooting, log analysis, and root cause investigations
• Implement permanent fixes and automation to eliminate recurring incidents

Network Engineering & Architecture

• Design, manage, and optimize enterprise network infrastructure (multi-ISP, VPN routing, wireless coverage)
• Administer pfSense/Netgate firewalls and Cisco switching environments
• Ensure high availability, performance, and secure connectivity across all sites

Cloud & Systems Operations

• Support and optimize AWS and Microsoft Azure environments
• Manage Linux and macOS systems across production and office infrastructure
• Improve system reliability through monitoring, automation, and standardization

Identity, Security & Microsoft 365

• Administer Microsoft Entra ID (Azure AD), including SSO and Conditional Access policies
• Design secure identity and access management frameworks
• Lead the structuring and optimization of Microsoft 365 and SharePoint Online environments

DevOps & Engineering Collaboration

• Work closely with development teams to resolve environment and deployment issues
• Improve CI/CD workflows and deployment reliability
• Ensure smooth integration between infrastructure and application delivery pipelines

Operational Excellence & Documentation

• Own and maintain runbooks, SOPs, and technical documentation
• Drive infrastructure standardization and operational scalability
• Improve SLA performance through automation and proactive engineering

Vendor & Stakeholder Management

• Serve as technical liaison with third-party vendors and service providers
• Escalate and resolve complex infrastructure issues effectively
• Communicate technical solutions clearly to both technical and non-technical stakeholders

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Who You Are

• A systems thinker who enjoys solving complex infrastructure and network challenges
• Experienced in analyzing logs, diagnosing issues, and implementing permanent fixes
• Comfortable across hybrid environments: AWS, Azure, Linux, networking, and SaaS platforms
• Strong advocate of documentation, automation, and operational discipline
• A clear communicator who can translate technical issues into actionable insights
• A reliable senior engineer with 3–5+ years of experience in systems, network, or infrastructure engineering in enterprise or mid-scale environments

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Technical Environment

• Networking & Firewall: Netgate / pfSense Plus, Cisco IOS / NX-OS
• Switching & Wireless: Ubiquiti UniFi, Cisco or equivalent enterprise hardware
• Operating Systems: Linux (Ubuntu, Rocky Linux, RHEL), macOS
• Cloud Platforms: AWS (EC2, S3, IAM, EKS, Lambda, Billing), Microsoft Azure
• Identity & Security: Microsoft Entra ID (Azure AD), Conditional Access, SSO
• Productivity Tools: Microsoft 365, SharePoint Online
• Collaboration Systems: Logitech Rally / Meetup or equivalent conferencing systems

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Why Join Us

• Take ownership of critical infrastructure in a high-impact technical environment
• Work across cloud, network, and identity systems at scale
• Build and improve systems used by engineering and operations teams daily
• Strong autonomy with opportunities to shape infrastructure strategy