Lead, Talent Optimization

About the role

This role encompasses talent experience, culture and engagement; talent management, performance and development oversight; employee and labor relations; and HR transformation and strategic projects. You will design and implement employee experience initiatives, lead talent management frameworks, manage employee relations matters, and support HR transformation efforts.

Key responsibilities

• Design and implement employee experience, culture-building, engagement, and recognition initiatives aligned with company values and strategic priorities
• Lead employee listening programs including engagement surveys, pulse surveys, focus group discussions, and employee feedback channels
• Analyze engagement, employee sentiment, and retention indicators and recommend action plans to address employee experience concerns and opportunities
• Oversee employee events, internal communication support, and culture integration activities in coordination with relevant HR and business stakeholders
• Provide oversight and guidance to the Experience, Talent & Safety Support HR Associate in the execution of employee experience, engagement, talent support, wellness support, safety records coordination, and HR project support activities
• Lead competency mapping, competency assessment, talent review, succession planning, and career pathing frameworks
• Provide functional oversight to performance management, goal setting and calibration, IDP governance, learning roadmaps, core competency building, AI readiness, leadership development, and emerging talent programs
• Manage employee concerns, grievances, investigations, and disciplinary cases
• Conduct fact-finding and case documentation, and prepare Notices to Explain, Notices of Decision, investigation reports, and case summaries
• Participate in competency development, AI readiness, leadership pipeline, and workforce transformation initiatives

About you

• Bachelor's degree in Human Resources Management, Psychology, Organizational Development, Business Administration, or a related field
• At least 5–7 years of relevant HR experience, with solid exposure to Talent Management, Employee Experience/Engagement, and Employee Relations
• At least 2–3 years in a supervisory capacity is preferred
• Experience in competency management, succession planning, employee engagement programs, and culture initiatives
• Experience handling employee relations cases, investigations, disciplinary proceedings, and labor-related concerns
• Experience in HR projects, change management, process improvement, or HR digitalization is an advantage