Lead Technician

Job Summary: Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

• Requires excellent communication skills
• Self-motivated, task-driven, and able to apply “best practices” theory
• Strong problem-solving skills
• Ability to use hand and power tools

  Key Job Responsibilities:

• Complete one-room audio/video installs and setup
• Satellite/Cable systems setup and install
• Advanced troubleshooting of simple systems
• Basic networking/data system installation and setup
• Basic programming of single-room, advanced systems 
• Basic understanding of multi-room systems and setup
• Basic understanding of security system programming and design
• Basic understanding of {{ account.name }} single room systems
• CEDIA ESTII or better certification (or obtain within 6 months of hire)
• Completion of Alarm.com Academy (or obtain within 6 months of hire)
• Completion of ProSource University within the first year of employment

 

  Minimum Job Requirements:

• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Ability to work on rotating “on-call” service schedule
• Proficient in all Assistant level qualifications
• Competent skills with desktop and mobile computing
• Clean driving record and background check (required for DCJS certification)
• Minimum of 1-year field experience

  Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.