Lead Trainer

Greetings from Sutherland!

We are hiring for Lead Trainers for our Hyderabad(Manikonda) location. This is a 5 day work from office opportunity with rotational shifts, predominantly covering US hours. Please see below the job description and qualifications required for the same.

Responsibilities, Qualifications and Experience

If you are a Trainer looking for a global career, do not miss this opportunity!

As a Trainer, you will set the path to success by overseeing new hire, progression and enhancement training. You are also expected to:

Key Responsibilities

• Create, facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge.
• Fill out accurate reports.
• Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet company expectations.
• Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting.
• Facilitate all aspects of floor-training and BQM Training for the program.
• Responsible for self-skilling & certification during periods of un-activity (classroom)
• Supervise and coach learners in nesting & BQM type environments
• Facilitate multi-hour product, behavioral or tool change type learning experiences
• Oversee new hire progression and enhancement training; provide feedback and implement appropriate solutions.
• Coach and give feedback to trainees to help them fulfill performance metrics.
• Coach and provide feedback and supervision during OJT/Nesting/TQ/Evolution.

Qualifications

• Earned a Bachelors degree in any field.
• At least 2 years of work experience including supporting as a Trainer.
• Excellent working knowledge on Microsoft Office applications (Excel, Powerpoint, Word and Outlook)
• Strong English verbal and written communication skills
• Strategic in developing solutions and process improvements
• Willingness and ability to work in rotational shifts