Lead - UX Design

Lead UX Designer Portfolio

Experience: 8 -10 years

Roles and Responsibility

• Work closely with product, business, and engineering teams to understand requirements and translate them into clear, usable interface solutions.

• Lead the end-to-end UX lifecycle for SaaS platforms, portals, websites, and progressive web applications (PWAs).

• Design experiences across interconnected modules, ensuring smooth navigation and workflow continuity.

• Leverage AI and generative AI capabilities to enhance user experiences by enabling personalization, intelligent workflows, predictive interactions, and improved design efficiency across products.

• Design for enterprise-grade systems with high complexity, data density, and multi-user roles

• Conduct competitive benchmarking and heuristic evaluations for strategic design decisions.

• Define, structure, and evolve information architecture to support intuitive navigation and content discoverability.

• Plan and execute comprehensive user research, including surveys, stakeholder discussions, and in-depth user interviews.

• Translate research findings into practical design improvements.

• Conduct usability testing, heuristic evaluation and regular UX reviews to validate and improve designs.

• Model and optimize end-to-end user journeys for workflow-intensive and process-driven applications.

• Demonstrate strong understanding of accessibility guidelines, including the latest WCAG framework and GIGW standards, and ensure compliance across all design deliverables.

• Mentor, coach, and elevate the design teams capabilities in research, problem-solving, and creating excellent outputs.

Skills

• Strong UX strategy and systems thinking

• Solid user research skills (interviews, surveys, testing)

• Expertise in information architecture and interaction design

• Experience in enterprise and SaaS product design

• Ability to build and scale design systems

• Proficiency in tools like Figma for design and prototyping

• Good understanding of accessibility and WCAG guidelines

• Strong stakeholder management and communication skills

• Ability to mentor and guide design teams

• Understanding of AI-driven design and ability to leverage AI in UX workflows

Education and Certification

• Masters degree with specialization in Design, Marketing, Human-Computer Interaction Design, Psychology or Multimedia

• Good to have Certification in UX and Design Thinking