Lead UX Designer

Who you are

• The ideal candidate doesn't just push pixels, they think like a product owner
• You should be comfortable defining what to build and why, framing problems before solving them, and making strategic trade-offs that balance creative ambition with practical execution
• This is more than a design role; it's an opportunity to shape the future of second-screen shopping and create experiences customers will love
• 7+ years of design experience
• Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
• Knowledge of and proficiency in a variety of design tools such as Photoshop, Illustrator, Fireworks, and InDesign
• Knowledge of best practices for information architecture and interaction design, user-centered design process
• Experience working with cross-functional teams across business development, marketing, operations, product development, legal, etc
• Experience defining product strategy alongside product managers, not just executing on briefs
• Experience in e-commerce, digital products or entertainment industries

What the job involves

• It's an exciting time to be on Amazon's Shopping Video (ASV) team. Now more than ever, customers watch videos when they shop
• Videos make shopping easier and more fun, whether a customer is researching a product or browsing for inspiration
• The ASV team's mission is to enable customers to find inspiration, information, entertainment, and community through videos at any point in their shopping journey. We are passionate about designing, building, and launching scalable, well-designed customer experiences that delight our customers
• Shop-the-Show is the newest initiative on the ASV team. It is Amazon's AI-powered content-to-commerce second-screen experience that enables customers to shop products inspired by their favorite movies and series without interrupting streaming
• As the lead UX Designer for Shop-the-Show, you'll be at the forefront of revolutionizing how customers interact with shoppable content, owning this experience end-to-end and driving user experience strategy across the entire customer journey from discovery to landing
• This is a dedicated design leadership role. Your days will be filled with crafting experiences that delight and inspire, from initial concept sketches to polished design systems
• You'll partner closely with Product and Engineering, iterating on solutions that push the boundaries of second-screen interactive shopping
• We're looking for a creative force with strong product thinking who can seamlessly blend the worlds of entertainment and commerce through thoughtful, intuitive design
• Own the end-to-end UX design for Shop-the-Show, serving as the dedicated design lead across all surfaces and features
• Apply strong product thinking to define what problems to solve, frame opportunity spaces, and prioritize design investments based on customer and business impact
• Analyze customer problems and design delightful solutions with measurable impact
• Work closely with product and business teams to develop use cases, define success metrics, and shape high-level requirements for Shop-the-Show experiences
• Create design artifacts including user flows, wireframes, visual mocks, and prototypes to communicate ideas clearly and persuasively
• Be a strong design advocate for Shop-the-Show across cross-functional teams and a bar raiser for quality of customer experience
• Develop and maintain detailed user-interface and interaction specifications
• Independently present work, socialize ideas, and manage stakeholder expectations across Amazon teams
• Partner with technology teams to ensure we leverage the scale offered without compromising on core experience principles
• Measure the success and effectiveness of UX innovations through data-driven evaluation and A/B testing