Learner Experience Coordinator (Parental Leave)

The Australia and New Zealand School of Government (ANZSOG) is seeking a Learner Experience Coordinator to support the planning, coordination and delivery of high-quality learning experiences across its government education portfolio.

Working closely with product teams, learners, faculty and delivery partners, the Learner Experience Coordinator plays a key role in ensuring programs are operationally ready, well-coordinated and delivered smoothly. Reporting to the Learner Experience Manager, the position provides end-to-end delivery support and contributes to a positive and engaging experience for learners and faculty throughout their program journey.

The Learner Experience Coordinator is responsible for coordinating and delivering assigned learning programs and learner experience services across online, blended and face-to-face environments. The role supports operational readiness, learner communications, faculty and contributor coordination, system and partner engagement, delivery execution, issue resolution, evaluation activities and program close-out. Working within established frameworks and standards, the position exercises sound judgement, manages competing priorities and contributes to the continuous improvement of learner experience and delivery operations.

About ANZSOG

ANZSOG acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea, and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.ANZSOG acknowledges and pays respects to Māori as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

The Australia and New Zealand School of Government is a world-leading institution dedicated to building capability in public sector leadership. We serve governments and public services across Australia and Aotearoa New Zealand through exceptional learning programs, knowledge exchange initiatives, and partnerships that set new standards of excellence.

At ANZSOG, we live our values of Excellence, Collaboration, Integrity and Respect, and are committed to learning, partnership and impact.

For more information, visit www.anzsog.edu.au

Diversity and inclusion

We are committed to fostering a diverse and inclusive workplace and value the skills, lived experience, and contributions of all our employees. Applicants who identify as First Nations are encouraged to apply and indicate this in their application.

What we offer

• Hybrid working arrangement
• Additional paid leave days (including Wellbeing Day)
• Paid Christmas shut down period
• Access to Employee Assistance Program
• Learning and development opportunities
• Opportunity to make a difference as part of ANZSOG’s Culture Committee

How to apply

If your skills and experience align with this role, we would love to hear from you. Please apply attaching your resume and cover letter addressing the key selection criteria.

For a copy of the position description please visit the ANZSOG Careers website.

For any queries about the role, please contact [email protected].

Join us in shaping public governance that people trust. Apply now!

Locations: Melbourne, Sydney or Canberra
Employment Type: Fixed term, full time (Jan 2027 – Dec 2027)
Expected Salary: $90,000- 95,000 + super (subject to skills and experience)

Applications Close: Friday 6th November 2026