Learner Support Lead

Make a meaningful difference to learner success across Aotearoa

Our client is seeking an experienced Learner Support Lead to establish and lead a learner support function focused on improving outcomes for adult learners with diverse learning needs and backgrounds. This newly created position offers a unique opportunity to influence strategy, capability, systems and practice, ensuring learners have access to the support they need to succeed.

This role will suit someone who is passionate about adult learning, educational inclusion, accessibility and learner success. You may currently work in learner support, literacy and numeracy, disability services, inclusive education, workforce development, vocational education, tertiary education, or a related field where supporting participation and achievement is at the heart of your work.

Working across the organisation, you will act as the subject matter expert for learner support, providing guidance, resources and advice to improve organisational capability while building strong partnerships with specialist providers and support organisations.

About the role

This role combines strategy, relationship management, capability building and operational oversight. You will be responsible for ensuring robust learner support frameworks are in place and that learners requiring additional assistance can access timely and appropriate support pathways.

Key responsibilities:

• Implement a learner support strategy, continuously improve Learner Support Plans and Disability Action Plan initiatives
• Provide specialist advice on learner support, accessibility, literacy and numeracy support, and learning differences
• Develop practical tools, resources and guidance to support frontline staff working with learners
• Build organisational capability and promoting best-practice approaches to learner support and inclusion
• Establish and maintain effective relationships with specialist support providers and external partners
• Coordinate and monitor learner support referrals, interventions and outcomes, including student records and reporting
• Support learners who may experience barriers to participation and achievement, including language barriers, disabilities, neurodivergence and other learning challenges

About you

You will bring a strong understanding of adult learning and the factors that support learner engagement, participation and achievement. You will be comfortable partnering with a wide range of stakeholders, providing specialist advice, and influencing best-practice approaches across an organisation.

To be successful, you will ideally bring:

• Experience supporting adult learners within tertiary, vocational, workplace-based learning or industry training settings
• Experience working with learners with disabilities, neurodivergence, learning challenges or other support needs
• Strong relationship management skills and the ability to work effectively with internal stakeholders and external providers
• An understanding of educational pathways, learner progression and barriers that may impact adult learner success

What's on offer?

• The opportunity to establish and shape a newly created function
• Meaningful work that contributes directly to learner success and educational inclusion
• A role that combines strategic leadership with practical impact
• Wellington-based position with hybrid working options available

How to Apply

Contact Kathy Claridge at Beyond Recruitment for a copy of the Job Description, salary details and for more information about this role. [email protected] or 0273551950.
Or Apply NOW to share your CV with Beyond Recruitment.  All applications will be acknowledged.

Applications are being reviewed and progressed as they are received. Get in touch today if you are interested in this opportunity.