Learning Administration Process Specialist with GERMAN

Learning Administration Process Specialist with GERMAN

Location: Bucharest - hybrid work

REQUIREMENTS

We are looking for a person with:

• Between 1–4 years of learning operations experience, including complex LMS administration, reporting, quality review or program coordination.
• Graduate degree or equivalent practical experience; HR, learning, analytics or business discipline preferred
• Strong LMS and learning-program administration knowledge
• Proficiency in SAP SuccessFactors / HCM, relevant SuccessFactors modules, HR4You (ServiceNow HRSD), Microsoft Office and reporting tools
• Experience in analyzing learning data, resolving complex cases and coordinating campaigns
• Knowledge of confidential assessment administration and learning audit controls
• Ability to coach associates and engage facilitators, vendors and retained stakeholders
• Fluency in German and English (min C1 level)

RESPONSIBILITIES

Your key activities:

• Resolve complex LMS, catalogue, enrolment, completion and learning-record issues.
• Coordinate large-scale learning campaigns, leadership programs, assessments and training events.
• Administer learning and assessment instruments and operational survey-provider interfaces.
• Analyze participation, completion, feedback and development-plan data and prepare exception reporting.
• Review learning records, schedules and course-maintenance activity for accuracy and completeness.
• Coordinate approved content updates and process improvements.
• Maintain SOPs and knowledge content and coach associates on learning processes and controls.
• Identify recurring issues, learner-support trends and opportunities for approved automation or self-service.

You can expect from us:

• Long-term and stable cooperation
• Benefit platform
• Organized training sessions during the first weeks and further upskilling courses (online, with our experts)
• 22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year
• Modern, cozy and central location in Bucharest
• Teamwork in a multicultural environment
• Medical subscription and life assurance