Learning & Development Apprentice

Job Summary

We're looking for a Learning Development Apprentice to support onboarding, learning operations, LMS management, content creation, and learning programs at HighLevel. This is a great opportunity to gain hands-on experience in LD while working with global teams in a fast-paced, remote-first environment.

Programme Details:

• Work Type: Apprenticeship
• Department: People
• Sub Department: Talent Management
• Duration: 6 months
• Location: Remote - India

Responsibilities

Onboarding Learning Operations

• Manage onboarding workflows on Sana (our AI-native LMS)
• Track completion, maintain data, and conduct periodic analysis and provide meaningful insights
• Ensure a smooth experience for new hires globally through enabling assimilation journeys
• Resolve employee queries and challenges related to the LMS and learning policies

LMS Management (Sana)

• Develop and strengthen a standard operating procedure for admins
• Own course assignments, catalogue hygiene, and platform quality
• Generate basic reports and insights on learner engagement

Content Creation (AI-enabled)

• Build simple learning modules using AI-native tools
• Work with guide internal teams to convert knowledge into structured content

Program Process Management

• Maintain trackers, SOPs, and documentation
• Coordinate with internal stakeholders and external partners

Learning Session Execution

• Run sessions end-to-end (setup, communication, attendance, feedback)

Feedback Analysis

• Analyse feedback and identify areas to improve

Requirements

• Recent graduate or final-year student (HR, Business, Psychology, EdTech, or related fields)
• Comfortable working in a fast-paced, evolving environment
• Strong written communicator, able to create clear, structured content
• Proactive and reliable - you take ownership without needing close supervision
• Comfortable working with tools (Google Workspace, Slack, Notion, etc.).
• You enjoy trying out new tools (AI tools, productivity apps, etc.) and figuring things out on your own
• Comfortable creating simple, structured content - slides, docs, or basic visual design
• Advanced proficiency in Google Sheets (or Excel) and comfort working with data and simple analysis
• Naturally curious - you tend to ask how does this work when exploring new platforms

Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.