Learning and Development Assistant Manager

About the Company

At KPMG, our people are our greatest asset. We believe in developing our people through our Learning and Development team based in Dubai; we are excited to announce this vacancy for an Assistant Manager, Learning & Development.

About the Role

Our Assistant Learning & Development Manager will support the Head of Firmwide Learning to manage the delivery of learning programs across the firm. This role will be supporting employee development and contribute to fostering a culture of continuous learning. You will partner with our key stakeholders across the firm to drive our new and exciting strategic learning initiatives.

Responsibilities

• Work with the Head of Firmwide learning to create, update and deliver training programs and materials that are relevant, impactful, and engaging
• Build and manage relationships with key stakeholders
• Research best practices, thought leadership, member firm practices in L&D
• Schedule, manage logistics and socialize training sessions from end-to-end
• Be responsible for the communications plan and all pre, during and post-course comms and support
• Continually seek and support new approaches, practices, and process to improve the efficiency and effectiveness of the programs
• Sourcing and recommending vendors and other external partners to design and develop learning solutions.
• Project Management of Learning Programs — Manages the creation of training schedules for learning programs across the firm
• Designs and reviews the communications strategy for training operations
• Approves internal client requests for training scheduling support
• Manages training operations process review and design via the L&D Specialists
• Manages the implementation of new technology solutions and operations process improvements
• Training Delivery — Manages a regular program of faculty selection, training and review
• May co-facilitate or lead on non-technical training courses depending on skill set
• Provides feedback to faculty on training delivery and content
• Manages roll-outs of Global training in support of Global PPC strategy
• L&D Advisory — Point of escalation for L&D queries relating to L&D
• Works with HRBP, Heads of Department and Training Advisors to determine training needs
• Advises stakeholders on best practice in L&D and Talent Development
• Identifies sponsors, stakeholders and project team members for training projects and roll-outs
• Sources specialist training from third parties and other KPMG countries
• Data Analytics and Tracking — Responsible for the CPD (continuous performance development) dashboard
• Provides updates on CPD compliance to teams and stakeholders
• Budget Management — Advises Department Heads on annual training budgeting
• Reviews training spend against plan and reports to the Head of L&D and Heads of Department
• Reviews all third party contracts and agreements
• Events and projects — Manages large L&D projects e.g. roll-outs and process reviews
• Talent Development — Collaborates on design for career frameworks and development tools as required
• Coaches the L&D coordination Team
• Builds relationships with Global, MESA and EMA L&D

Qualifications

• Bachelor’s degree qualified with a specialization in HR or organizational psychology
• Minimum of at least 6 years in HR with at least 4 years in a specialist L&D role

Required Skills

• Strong project management skills, capable of coordination multiple learning initiatives simultaneously
• Applies advanced critical thinking and problem solving
• Proficient in using learning management systems (LMS) and other learning platforms
• Excellent communication and presentation skills, ability to communicate effectively with a wide range of stakeholders
• Data-driven mindset, using analytics and metrics to measure the effectiveness of training programs and identify areas of improvements
• Adaptable and innovative, able to continuously update and evolve learning strategies to meet the changing needs of the firm
• A proactive, client-focused, solutions-oriented team player, pleasant and displays a real passion for learning and developing people!
• Articulate, with excellent communication skills and the ability to frame problems and solutions quickly and concisely
• Strong interpersonal skills, including the ability to handle difficult situations with tact and diplomacy
• Decisive and assertive; displays good judgment; resilient; confident.
• Integrity: sets strong ethical tone; transparent and honest; fair and objective; respectful