Learning & Development Business Partner

Job highlights

• Experience & Personal Attributes. A bachelors or masters degree in human resources,Business,Organizational Psychology,or a related field (preferred). Extensive experience in learning and development,including the design and delivery of functional learning programs and leveraging LMS systems to enhance learning outcomes.

Overview

The Learning & Development Business Partner is a critical role for building our Business Tech and Operational capability by identifying, designing and delivering Learning modules and pathways

The role will lead and support Knowledge Transfer for all incoming transitions of India Hub

This role will also support India Business units in driving their Learning Strategy, development framework and learning content, along with HeadLearning & Development

Key Accountabilities and main responsibilities

Strategic Focus

Support Business Unit Heads and their teams in their Learning Needs for their team

Leverage Data for Impact: Monitor Learning Intervention success using data-driven metrics and provide actionable insights to continuously improve learning initiatives

Manage our partnerships with third-party providers supporting our organizational development initiatives

Operational Management

Business Capability Building:

Lead the Learning Need Identification with business unit heads, designing and implementation of the learning solutions

ultimately design/develop/source technical learning programs aligned to identified needs and priorities

Oversee the collaboration with senior leaders to identify and address capability gaps

Partner with key stakeholders to develop, embed and maintain leadership competency models

The role will also be accountable to manage the design, delivery and feedback of our technical / functional learning programs and to ensure training records are maintained in the Learning Management System (LMS)

Oversee the Bus compliance learning program and online learning offering

New-Hire Training Program:

Leading the efforts for building Business Unit Training modules e-learning / classroom training

Owning effectiveness of business training modules and designing assessment tools for knowledge transfer process

Governance & Risk

Ensure key performance indicators are measured, analyzed and accurately reported to stakeholders for incidents of all priorities

Support MPMS compliance trainings and maintain adherence

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs

Experience & Personal Attributes

A bachelors or masters degree in human resources, Business, Organizational Psychology, or a related field (preferred)

Extensive experience in learning and development, including the design and delivery of functional learning programs and leveraging LMS systems to enhance learning outcomes

Proven ability to engage, inspire, and train diverse audiences, ensuring complex concepts are effectively communicated and embedded

Exceptional organizational skills with experience managing multiple projects, coordinating stakeholders, and delivering results in dynamic environments

Experience managing knowledge transfer in transition projects and awareness of Tech domain

High levels of self-awareness and adaptability, enabling strong relationships and effective collaboration in diverse, matrixed, and global environments

structures while maintaining consistency and alignment across regions