Learning & Development Consultant

McDonald’s

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us. From drive thru updates to delivery to mobile order, we are innovating quickly and growing.

Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald’s, we see every day as a chance to create positive impact. We lead through our values: Serve, Inclusion, Integrity, Community, and Family. From support of Ronald McDonald House Charities to our equal employment opportunity practices and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and planet.

Key tasks of the Job:

• Facilitate and deploy global McDonald’s learning curriculums, systems, and learning tools across the organization
• Design and develop effective learning solutions and training materials aligned with current operational standards and business needs
• Consult and partner with relevant stakeholders to identify capability gaps and improve learning effectiveness through practical solutions
• Provide learning consultation and support to enhance restaurant capability and operational performance
• Plan, organize, and facilitate learning workshops and other training-related events

Specifics for the Job

• 5+ years of relevant experience in Learning & Development within retail, hospitality, or service-related industries
• Strong facilitation and presentation skills across a variety of learning formats and audiences
• Ability to build collaborative relationships and effectively partner with stakeholders across all organizational levels
• Strong verbal and written communication skills in both Korean and English
• Ability to work effectively in a collaborative team environment
• Leadership development, coaching, or facilitation certification is a plus