Learning & Development Contractor

Location: Boston, MA

Duration: 6 Months

Responsibilities

• Facilitate instructor-led training programs in both in-person and virtual environments using established curricula and learning materials. Note: In-person facilitation may require statewide travel.
• Facilitate learning experiences focused on leadership development, communication, emotional intelligence, team effectiveness, change management, conflict resolution, performance management, and inclusive workplace practices.
• Foster an engaging, psychologically safe learning environment that encourages participation, collaboration, and knowledge sharing.
• Skillfully manage group dynamics and respond thoughtfully to challenging questions and sensitive discussions.
• Design and develop learner-centered training materials, including facilitator guides, participant workbooks, presentations, job aids, and supporting resources.
• Apply adult learning principles and established instructional design methodologies (e.g., ADDIE, SAM) to create effective learning experiences.
• Collaborate with subject matter experts (SMEs) to gather content, validate technical accuracy, and develop relevant instructional materials.
• Evaluate participant feedback and learning metrics to identify opportunities for continuous improvement.
• Provide observations and recommendations to program leaders regarding participant engagement and training effectiveness.
• Maintain accurate attendance, evaluation, and training records.

Requirements

• Minimum of five (5) years of experience facilitating instructor-led training, workshops, or adult learning programs.
• Demonstrated experience designing and developing instructor-led and blended learning solutions.
• Strong knowledge of adult learning principles and instructional design methodologies.
• Exceptional facilitation, presentation, and public speaking skills.
• Experience facilitating discussions related to diversity, equity, inclusion, and belonging (DEIB) and other sensitive workplace topics.
• Experience delivering management and leadership development programs.
• Strong interpersonal and relationship-building skills with the ability to engage employees at all organizational levels.
• Proficiency with Microsoft Office Suite and virtual learning platforms such as Microsoft Teams and Zoom.
• Strong organizational skills with the ability to manage multiple projects and priorities.

Preferred Skills

• Experience coaching, consulting with, or supporting leaders at all organizational levels to strengthen leadership effectiveness.
• Familiarity with learning management systems (LMS) and learning analytics.
• Experience evaluating learning outcomes and using data to improve training programs.
• Experience with Articulate Storyline 360 a plus.