Learning and Development Coordinator

The Role

Mason Technology is seeking to recruit an L&D Coordinator to support the Learning and Development function, with responsibility for coordinating the onboarding of new employees and assisting in the delivery and administration of training programmes and development initiatives. This is a collaborative role that works closely with managers, employees, and the HR team to ensure employees have access to the learning and development opportunities they need to succeed.

The successful candidate will also be responsible for monitoring training effectiveness, gathering feedback and performance data, and evaluating the impact of learning initiatives.

While the primary focus of this role is Learning and Development, the successful candidate will also provide HR administrative and operational support as required, contributing to key HR initiatives and employee lifecycle activities across the business.

Key Responsibilities

• Support the delivery and administration of learning and development programmes
• Assist in identifying training and development needs
• Act as a point of contact for training enquiries and learning requests
• Coordinate onboarding and induction for new employees
• Maintain the Learning Management System (LMS), training records, and learning calendars
• Monitor and report on training activity, effectiveness, and learning outcomes
• Coordinate external training providers, including bookings and attendance tracking
• Assist in the creation and maintenance of training materials and eLearning content
• Ensure eLearning content remains accurate, relevant, and up to date
• Assist with employee development and career progression initiatives
• Provide administrative support for Performance Management, Talent Development, and Succession Planning initiatives
• Promote a culture of continuous learning and professional development
• Assist with training budget administration and invoice processing

Knowledge, Skills and Experience

• Third-level qualification in Human Resources, Learning & Development, or a related field.
• Minimum of 2 years' experience in a Learning & Development, Training Administration, or HR Administration role.
• Strong administration, organisation, and presentation skills with excellent attention to detail.
• Excellent communication and stakeholder management skills.
• Strong planning and coordination skills with the ability to manage multiple priorities.
• Proactive, self-motivated, and eager to develop within the Learning and Development field.
• Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Teams.
• Experience developing eLearning content; experience with Articulate or a similar authoring tool would be advantageous.
• Experience using a Learning Management System (LMS) is desirable.

What’s Important to Us

Key Competencies

• Communication and influencing skills
• Relationship building
• Planning and organisation
• Problem-solving
• Coaching and mentoring
• Attention to detail
• Adaptability and innovation

What We Offer

• Attractive base salary
• Bonus opportunities
• Company pension
• Healthcare
• Work from home opportunities after probation
• Head office parking
• Social club and social events
• Travel ticket/bike to work
• Death in service
• Income protection