Learning and Development Coordinator

At Calgary Sports and Entertainment Corporation, we deliver excitement. Our mission is to be the heartbeat of our community by creating connections, building champions, and winning, together.  If you’d like to join a team that’s people-first, diverse, innovative, and energized about delivering extraordinary fan experiences to our guests, then we’d love to sign you to a player's contract!

THE POSITION

The Learning and Development Coordinator will assist in the design, development, and implementation of high-quality e-learning courses and resources. The successful candidate will collaborate with subject matter experts (SMEs), Human Resources, and the CSEC University team to create engaging and interactive learning experiences. They will have a strong understanding of adult learning principles and instructional design, along with proficiency in e-learning authoring tools.

KEY ACCOUNTABILITIES

• Design and develop interactive e-learning courses and assessments using authoring tools such as Articulate 360, and HeyGen, or similar; export courses as SCORM-compliant package and manage deployment without our Learning Management System (LMS).
• Collaborate with subject matter experts (SMEs) to understand learning objectives and create content that aligns with business goals.
• Create multimedia elements such as graphics, audio, and AI-generate video to enhance the learning experience.
• Review and test e-learning modules to ensure they function correctly across different devices and platforms.
• Update and maintain existing e-learning courses to keep content current and relevant.
• Troubleshoot and resolve any technical issues related to the deployment of e-learning modules.
• Stay up-to-date with trends and best practices in e-learning, instructional design, and emerging technologies. Demonstrated comfort and hands-on experience using AI tools and platforms is highly valued.
• Prepare reports, including data analysis and presentation materials in partnership with the L&D Specailist. Requires strong proficiency in Microsoft Excel and PowerPoint.
• Active participation in the Safety Program and follow all safety rules.
• Other duties as required.

THE INDIVIDUAL

The ideal candidate will have the following background:

• Experience in e-learning development or instructional design
• Experience working with Learning Management Systems such as Eloomi
• Excellent communication skills, both written and verbal
• Ability to manage multiple projects and deadlines
• Attention to detail and strong problem-solving skills
• Experience with AI-powered content tools (e.g. HeyGen) and/or design tools such as Canva; tech-savvy with a winningness to learn new platforms.

This position will remain open until a suitable candidate is found.

CSEC is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.