Learning and Development Coordinator

Job Description – Assistant Manager – Learning & Development

Company: Ritwik Finance Enterprises Pvt. Ltd.
Department: Human Resources
Location: Jaipur, Rajasthan
Experience: 2–5 Years (NBFC / Banking / Financial Services preferred)

Job Summary

We are looking for a proactive and result-oriented Assistant Manager – Learning & Development to design, coordinate, and deliver training programs for employees across our branches and Head Office. The ideal candidate should have a good understanding of sales, credit, and operations, preferably in the NBFC or banking sector, along with strong communication and presentation skills.

Key Responsibilities

• Training Needs Analysis
• Identify training requirements for new joiners and existing employees.
• Coordinate with Sales, Credit, Operations, and HR teams to identify skill gaps.
• Develop training plans based on business requirements and employee performance.
• Employee Training & Development
• Conduct induction and onboarding training for new employees.
• Deliver training on LAP (Loan Against Property), sales processes, credit assessment, documentation, customer handling, and operational procedures.
• Conduct product, process, compliance, and soft-skills training.
• Organize refresher training sessions for branch and field employees.
• Training Content Development
• Prepare training presentations, manuals, SOPs, assessments, and learning materials.
• Develop training modules based on company policies and business processes.
• Keep training content updated as per changes in products, policies, and procedures.
• Training Coordination
• Coordinate with Branch Managers, Regional Managers, State Heads, and departmental teams for training schedules.
• Conduct classroom, virtual, and on-the-job training sessions.
• Ensure timely completion of mandatory training programs.
• Training Effectiveness & Reporting
• Conduct assessments and feedback sessions to evaluate training effectiveness.
• Track employee participation, assessment scores, and training completion.
• Maintain training MIS, attendance records, and monthly training reports.
• Measure the impact of training on employee productivity and business performance.

Required Skills

• Strong communi

Pay: ₹13,000.00 - ₹46,000.00 per month

Work Location: In person