Learning & Development Executive

Role & responsibilities

Key Responsibilities:

1. Training Planning & Design

• Identify training needs for new sales employees based on business requirements.

• Develop structured onboarding training programs for fresh hires.

• Prepare training calendars, modules, and content (presentations, manuals, SOPs).

• Customize training programs based on different sales roles and regions.

2. Training Delivery

• Conduct induction and onboarding training sessions for new sales employees.

• Deliver product training, sales techniques, communication skills, and process training.

• Use various training methods such as classroom sessions, role plays, case studies, and practical demonstrations.

• Ensure trainees clearly understand company offerings and sales processes.

3. Performance Evaluation

• Assess trainee performance through tests, role plays, and practical evaluations.

• Monitor post-training performance and provide feedback.

• Identify skill gaps and plan refresher training sessions.

4. Content Development

• Create and update training materials, presentations, and SOP documents.

• Develop sales scripts, pitch decks, and objection-handling guides.

• Ensure training content is aligned with current market trends and company strategies.

5. Coordination & Reporting

• Coordinate with Sales Managers to understand team requirements.

• Maintain training records, attendance, and performance reports.

• Share regular reports on training effectiveness and employee progress.

6. Continuous Improvement

• Collect feedback from trainees and stakeholders to improve training programs.

• Stay updated with the latest sales techniques and training methodologies.

• Implement innovative training approaches (digital tools, e-learning, etc.).

Preferred candidate profile

Key Skills Required:

• Strong communication and presentation skills

• Excellent knowledge of sales processes and techniques

• Training delivery and facilitation skills

• Content creation and instructional design

• Analytical and evaluation skills

• Interpersonal and coaching abilities