Learning and Development Executive (Sales Trainer)

LEARNING & DEVELOPMENT EXECUTIVE (Sales Trainer)

Trove Innovations (India) Pvt Ltd | Premium Surfaces | Experience Centres

Location: Jayanagar, Bangalore (HQ + Showroom Travel)

Experience: 3–5 Years

Employment Type: Full-Time

Working Days: Monday to Saturday

Languages Required: Kannada & Hindi (Both Mandatory)

ABOUT THE ROLE

Trove is a fast-growing premium tile brand with 14+ Experience Centres across Bengaluru. The Learning & Development Executive owns the training function across all locations — identifying what teams need, delivering training that actually sticks, and measuring whether it has changed behaviour on the floor. Training material is provided by the organisation; your job is to deliver it effectively, evaluate the outcome, and report back with real insights on individual progress.

If you have a background in sales training, an eye for creative and design spaces, and can hold a room in both Kannada and Hindi — this role was built for you.

KEY RESPONSIBILITIES

Training Needs Identification

• Work with HR, branch managers, and department heads to identify training gaps across all Trove locations through observation, performance data, and direct team interaction.
• Conduct periodic Training Needs Analyses (TNA) for new joiners and existing staff, prioritising areas that directly impact customer experience and sales performance.
• Build and maintain a structured training calendar, planned in advance, shared with all stakeholders, and executed with discipline.

Training Delivery

• Deliver training across three core areas:

1. Sales Training — customer engagement, requirement understanding, product presentation, objection handling, and closing. Highest priority area; requires energy, real examples, and role plays, not just slides.

2. Product Knowledge Training — Trove's tile range, collections, materials, finishes, and applications.

3. Soft Skills Training — communication, negotiation, and product pitching.

• Travel to Trove's Experience Centres across Bengaluru to deliver training on-site.
• Adapt delivery style to the audience — a new joiner needs a different approach than a senior team member.

Onboarding & Induction

• Own the onboarding training journey for every new joiner, covering brand, product, and standards before they face a customer independently.
• Assess and clear new joiners before they go on the floor.

Evaluation & Performance Reporting

• Evaluate every training session through assessments, observation, and feedback, not just attendance.
• Prepare individual performance reports covering strengths, gaps, assessment scores, and follow-up areas.
• Track training completion rates and post-training performance across all locations, flagging individuals who need additional support.
• Share regular training effectiveness reports with HR and leadership.

CANDIDATE REQUIREMENTS

Education

• Any graduate. A background or genuine interest in interior design, architecture, or creative fields is a significant plus.

Experience

• 3–5 years in training, L&D, or people development.
• Sales training experience is a strong advantage, especially training frontline retail or showroom teams.
• Background in premium retail, interiors, or design-related industries is an additional advantage.

Skills & Competencies

• Fluent in Kannada and Hindi (both mandatory).
• Confident, engaging trainer who can hold a room and keep energy high.
• Strong sales training instinct with understanding of retail selling.
• Structured and organised, able to manage a multi-location training calendar.
• Comfortable with regular travel across Bengaluru showrooms.
• Analytical, able to track training effectiveness with data.

HOW TO APPLY

Send your resume to [email protected] with the subject line: Application – Learning & Development Executive | [Your Name]

In 3–5 lines, tell us: what is the best training session you have delivered — what was the topic, who was the audience, and what changed after it?

Pay: From ₹400,000.00 per year

Application Question(s):

• How many languages do you speak, and which ones?
• Are you comfortable working out of the Jayanagar location?
• Have you delivered Sales or retail training before
• Can you handle training across multiple locations?
• Are you comfortable working 6 days a week?

Willingness to travel:

• 100% (Required)

Work Location: In person