Learning and development (L&D) Officer

About Jo Academy Jo Academy is a pioneering EdTech Company founded in 2014, offering a comprehensive digital learning platform across Jordan and the region. We serve diverse age groups through an integrated, interactive learning experience designed for national and international school students, as well as university learners.

Powered by AI and cutting-edge technologies, Jo Academy enables personalized and adaptive learning journeys that respond to different needs and learning styles. Today, we support over two million learners through thousands of interactive lessons and educational resources.

As a member of ULA Group, alongside ULA KSA, Jo Academy contributes to a broader vision of integrating emerging technologies such as AI-powered adaptive learning, AR/VR, and virtual schools into the education ecosystem in the region and beyond.

Our Purpose To make education accessible, seamless, and engaging, increasing knowledge, building skills, and personalizing digital learning experiences for Arab learners.

Our Values Innovation, creativity, impact, teamwork, and a commitment to shaping the future of education through technology.

About The Role The Learning and Development (L&D) Officer is responsible for handling general L&D administrative functions including maintaining physical and digital employee records, identifying training needs, coordinating training

activities, maintaining training records, and ensuring that employees receive effective learning experiences aligned with organizational goals

Key Tasks

• Assist in scheduling training sessions, workshops, onboarding programs, and e-learning activities. This

includes managing invitations, booking venues or virtual platforms, setting up equipment, and preparing necessary materials.

• Manage communications and participant support by sending training-related communications, respond to employee inquiries about course access or LMS navigation, and ensure timely sharing of

training materials and schedules.

• Provide administrative assistance for onboarding by coordinating orientation sessions, preparing

welcome materials, and ensuring that new joiners receive all required learning resources.

• Maintain training attendance sheets, evaluation forms, and participant records. Archive all training documentation—both digital and physical—according to data protection and organizational policies.
• Assist in Enter, update, and maintain accurate data in the LMS, including training enrollments, completions,

feedback, and certifications. Support uploading digital content and generating completion reports as needed.

• Collect participant feedback through surveys or forms, summarize key insights, and assist in reporting outcomes to the L&D team for continuous program improvement.
• Monitor participation in mandatory training and follow up on pending certifications or overdue sessions

to ensure full compliance with internal standards and regulatory requirements.

Minimum Requiremen Bachelor's degree in Human Resources, Business Administration, or any related field

3 years of experience in a relevant field.

Why Join Jo Academy

• Be part of a leading EdTech company shaping the future of digital education
• Work in a dynamic, innovative environment
• Growth and development opportunities
• Impact millions of learners across the region

Recruitment Statement Only qualified and shortlisted candidates will be contacted. At Jo Academy, we are committed to equal opportunity, diversity, and inclusion. We welcome applications from candidates of all backgrounds, identities, and experiences.

Job Duties & Responsibilities