Learning and Development Lead

About The Job

The Learning and Development (L&D) Supervisor is responsible for overseeing the

design, implementation, and evaluation of training programs that enhance the skills and knowledge of employees. This role involves leading a team of L&D professionals, collaborating with various departments, and ensuring that training initiatives align with the organization’s strategic goals.

Job Responsibilities & Duties:

Leadership and Team Management:

• Lead, mentor, and manage a team of L&D specialists.

• Foster a collaborative and innovative team environment.

• Conduct regular performance reviews and provide feedback.

Training Program Development:

• Design, develop and deliver when needed comprehensive training programs, including e-learning, workshops, and on-the-job training.

• Assess training needs through surveys, interviews, and consultations with managers.

• Ensure training programs are aligned with organizational goals and industry best practices.

Implementation and Delivery:

• Oversee the delivery of training programs, ensuring they are engaging and effective.

• Coordinate with external vendors and consultants as needed.

• Utilize various training methods and technologies to enhance learning experiences.

Evaluation and Improvement:

• Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.

• Continuously improve training content and delivery methods based on feedback and industry trends.

Budget Management:

• Develop and manage the L&D budget.

• Ensure cost-effective use of resources while maintaining high-quality training programs.

Collaboration and Communication:

• Work closely with departmental heads, and other stakeholders to identify training needs and opportunities.

• Communicate training plans and progress to all relevant parties.

• Promote a culture of continuous learning and development within the organization.

Qualifications:

• Bachelor’s degree in human resources, Education, Business Administration, or a related field.

• Proven experience in a learning and development role, with at least 4-5 years

• Strong knowledge of training methodologies, adult learning principles, and e-learning platforms.

• Excellent communication, presentation, and interpersonal skills.

• Strong project management and organizational skills.

• Ability to analyze data and metrics to assess training effectiveness.

• Proficiency in using learning management systems (LMS) and other training software.

Preferred Skills:

• Certification in Learning and Development or Human Resources.

• Experience in Banking, Financial or Fintech sectors is plus.

• Knowledge of emerging trends and technologies in L&D.

• Certified Trainer is a must.