Learning & Development Manager/ผู้จัดการแผนกการเรียนรู้และการพัฒนาบุคคล

Roles and Responsibilities

• Develop an annual training plan and manages the training budget
• Assist department managers to develop and organize their training programs
• Conduct general orientation programs
• Conduct Train the Trainer Programs for Operations Management Team
• Organize supervisory and management development programs
• Coordinate the use of outside training resources
• Organize cross-training programs
• Assist management in analyzing training needs
• Support HR and Operations in all HR development programs
• Complete monthly training report
• Recognize good quality products and presentation
• Check and improves all service standards established by the company
• Maintain grooming standards for all personnel
• Coach and counsels all employees when applicable
• Provide the most effective training to all personnel regularly
• Carry out any other reasonable duties and responsibilities as assigned

Qualifications

• At least Bachelor Degree in Human Resources Development or any related fields
• At least five years of working experience in related field
• At least three years of management / supervisory experience
• Operations knowledge / experience is a plus
• Capability of training and development of all levels of staff
• Strong in inter-personality and leadership skill
• Proficiency in English and computer literate
• Strong in driving results and people management and development