Learning and Development Manager

• 5 weeks’ annual leave + salary packaging
• Flexible work + great wellbeing benefits
• Lead workforce development and capability across Northcott

About the Role:

Join Northcott as our Learning and Development Manager and lead workforce development and capability, learning, leadership and training compliance across a large, purpose-driven organisation. This strategic and operational leadership role within People & Culture will strengthen the systems, frameworks and technical capability that enables our people to deliver high-quality services and better outcomes for customers.

Working closely with executives, senior leaders, subject matter experts and operational teams, you will lead the Learning and Development function and its people, shape enterprise-wide organisational development and capability priorities, and optimise the learning management system and supporting processes. You will ensure learning is accessible, consistent and fit for purpose across diverse locations, roles and operational environments.

• Develop and deliver an organisational development and learning strategy that aligns with Northcott’s purpose, workforce priorities and customer outcomes.
• Lead the governance, optimisation and ongoing development of the learning management system including learner experience, learning pathways, reporting, integrations and data analysis to identify trends.
• Partner with executives, operational leaders and subject matter experts to identify enterprise and operational capability needs, translate them into practical learning solutions and support workforce change
• Lead organisational development initiatives that strengthen leadership, career pathways, capability and a culture of continuous improvement
• Drive training compliance and workforce assurance through fit-for-purpose governance, clear accountabilities, reliable reporting and strong partnership with operational functions.
• Establish and maintain capability frameworks and assurance approaches for operational roles, working with subject matter experts to define, assess and sustain role-specific capability
• Design scalable and accessible learning approaches for a geographically dispersed workforce, balancing digital, virtual and workplace-based development
• Identify and implement responsible uses of AI and emerging learning technologies to improve learning design, content development, workforce insights, accessibility and the employee learning experience.

About You:

As Learning and Development Manager, you will:

• Bring at least 10 years' experience as a leader, including demonstrated experience leading both an organisational Learning and Development function and team.
• Have successfully developed and implemented an enterprise Learning and Development strategy, capability framework or comparable organisation-wide learning model in another organisation.
• Demonstrate experience leading leadership development, workforce capability, training and compliance activities in a complex organisation.
• Demonstrate strong experience owning or optimising a learning management system, including governance, workflows, digital learning, reporting, data quality and user experience
• Be tertiary qualified in organisational development, organisational design, learning and development, human resources, education, adult learning or another relevant discipline.
• Demonstrate experience establishing learning governance, evaluating program effectiveness and using data and insights to improve outcomes.
• Bring strong change leadership, project management and communication skills, with the ability to move confidently between strategy and delivery.
• Experience in the health sector, disability services, community services, aged care or another complex, highly regulated, service-based environment will be greatly regarded.

Perks and Benefits

• Flexible Work Options: Find the work-life balance that suits you best.
• 5 Weeks Annual Leave: Enjoy generous time off to recharge and maintain balance.
• Wellness Perks: Fitness Passport and a big discount on health and general insurance.
• Perkbox: Access everyday savings, discounts and wellbeing resources.
• Salary Packaging: Increase your take-home pay through generous salary packaging options.
• Learning and Career Development: Ongoing professional development and growth opportunities.
• Purpose-Driven Work: Contribute to an organisation making a difference in the lives of people with disability.

How to Apply

Click APPLY to submit your application.

Please include:

• Your current resume.
• A short cover letter outlining your Learning and Development leadership experience, your approach to modernising organisational learning, and what interests you about this opportunity.

If this sounds like the right fit for you, we'd love to hear from you.

Northcott reviews applications throughout the recruitment process, often before the closing date, and we will advise you of the outcome. For general enquiries about the role, please contact Recruitment.

Diversity and Inclusion Statement

Northcott actively promotes diversity and inclusion in the recruitment process and throughout employment. We are committed to providing a workplace where every person is valued, respected and supported to progress. Northcott welcomes applications from and ensures no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, culture, LGBTQIA+ identity, neurodivergence, disability, gender, age, religion or caring responsibilities. We welcome bilingual and multilingual applicants, recognising the important role language and cultural understanding play in connecting with and supporting our diverse communities. If you require any adjustments to participate in the recruitment process, have a preferred contact method, or need information provided in an alternative format, please contact recruitment at [email protected] We are here to support you — reasonable adjustments are available throughout the application process and are also available to employees in their roles beyond recruitment.