Learning and Development Partner

OpsWerks is a technical consulting company specializing in operational services for the high-tech industry. As we continue to grow rapidly, we are expanding our People Operations and Development (POD) Group to support and scale our most important asset—our people.

Your Role

We are looking for a proactive and experienced Learning & Development Partner to join our dynamic POD team. This individual will play a key role in designing, implementing, and scaling learning and development initiatives that support our team members' growth and align with the company's strategic goals.

As an L&D Partner, you will focus on identifying capability gaps, developing targeted learning programs, and supporting a culture of continuous learning across our PH sites. Your work will directly impact the development, engagement, and success of our growing workforce.

Learning Design & Execution

• Conduct needs assessments to identify learning priorities
• Design and develop engaging learning content and materials that drive business impact and support organizational goals
• Deliver virtual and in-person learning programs, onboarding sessions, and capability-building workshops
• Customize learning programs based on audience type, function, and job level

Stakeholder Partnership

• Collaborate with People Business Partners, Team Leads, and Business Managers to assess and align learning needs
• Participate in talent reviews and development planning
• Ensure alignment of learning goals with team and performance expectations

Learning Evaluation & Analytics

• Collect feedback, measure effectiveness, and track ROI of learning programs
• Analyze performance improvement trends and continuously adapt learning content
• Report learning data, LMS metrics, and program feedback to leadership to identify trends, gaps, and opportunities

Program Management

• Coordinate scheduling, logistics, and communication for learning sessions
• Support onboarding programs and leadership development initiatives
• Track and monitor learner attendance, course completion, and engagement metrics

Learning Culture & Innovation

• Support and promote learning campaigns, knowledge-sharing events, and peer-led sessions
• Encourage the use of the LMS and self-paced learning resources
• Stay up-to-date with L&D trends and recommend innovative learning approaches

Your Qualifications

• Bachelor’s degree in Education, Psychology, Human Resources, or a related field
• 4–6 years of experience in Learning & Development, facilitation, or training design
• Strong background in delivering learning programs for adult learners
• Exposure to leadership development and technical capability training is a plus
• Solid understanding of learning design models (e.g., , ADDIE, Agile, Kirkpatrick, or similar)
• Effective presentation, facilitation, and coaching skills
• Proficient in MS Office, Canva, Google Suite, and comfortable navigating Learning Management Systems (LMS)