Learning And Development Professional

Role & responsibilities

1. Train New Joiners on IndiaMart product & processes

2. Coordinate with SMEs, Admin, HR, business stakeholders for smooth functioning of training

3. Facilitate sessions on products, processes and skills

4. Design & share monthly training calendar

5. Track and report completion of training sessions

6. Publish monthly/quarterly training reports

7. Deliver training updates to the business

8. Revise and update the content when required

9. Assess instructional quality / impact and determine the impact of training on employee skills

10. Gather & report feedback from trainers & trainees

11. Host train the trainer for SMEs

12. Travel to branches (if applicable) and conduct training programs

13. Research & recommend new training methods (eLearning/gamification)

14. Communicating with Client acquisition and Servicing teams, Managers & relevant stakeholders to identify training needs

15. Design content & develop training programs (in house/outsourced) for existing employees (All levels)

Preferred candidate profile

1. Effective verbal, written communication and presentation skills

2. Competency in MS Office especially Excel & PPT

3. Should be a team player, proactive, go-getter and energetic

4. Experience with eLearning platforms

5. Should have good program management skills

6. Analytics driven thought process

7. Foresee challenges & deliver solution