Learning & Development Senior Officer

Job Objectives:

• Consult with immediate supervisor and stakeholders to identify, develop, manage and deliver group wide’s Learning and Development (L&D) strategic initiatives and curriculums in accordance with organizational requirements.
• Constantly take initiative to improve training programs, training system and training process.
• Coordinate training session plans and determine instructional methods training schedules with the training demands of the organization.
• Conduct training sessions for TLMS deployment to the branch admin covering all companies.
• Continue source and implement the effective learning training methodology

Roles and responsibilities:

• Plan, organize, and coordinate training programs, workshops, and on-the-job learning sessions for employees.
• Liaise with internal stakeholders and external training providers to ensure effective delivery of training initiatives.
• Maintain and update training records, schedules, and attendance logs in an organized and systematic manner.
• Generate and analyze training reports, including data on attendance, feedback, and training impact, to guide decision-making.
• Assist in identifying employee development needs and provide input for future training plans and strategies.
• Promote a positive and growth-oriented workplace culture by modeling and encouraging accountability, collaboration, and effective problem-solving.
• Provide administrative support to the L&D team, ensuring training programs run smoothly and efficiently.
• Manage and deliver training initiatives, including leadership programs, compliance training, and onboarding sessions, ensuring alignment with organizational goals & departmental KPIs.
• Oversee the administration and improvement of training platforms like SAM University and SAM Talent Development Portal (TDP) to streamline processes and support user needs.
• Maintain training records, policies, and evidence to meet audit and certification standards based on requirements.
• Track training hours, manage budgets, and optimize HRDC levy utilization for cost-effective learning solutions.
• Source, review, and create e-learning content.
• Prepare training reports to support the management reviews.
• Any other responsibilities assigned by the superior from time to time.

Requirements:

• Degree in Human Resources or related field.
• Must possess own transport and willing to travel across SAM Malaysia.
• Able to work both independently and in a team.
• Strong and proven analytical skills. Excellent MS Office skills (MS Excel, MS PowerPoint)