Learning And Development Specialist

About W Energy Software

W Energy Software is a SaaS organization focused on delivering innovative software solutions to the energy industry. We are looking for a Learning & Development Specialist on a contract basis to build, structure, and manage our Learning & Development function.
Position: Learning & Development Specialist Contractor
Employment Type: Contract
Experience: 4–7 years
Location: Remote / Hybrid
Industry Experience: SaaS / Technology preferred

Role Overview

We are looking for an experienced Learning & Development Specialist who can take ownership of our L&D function and build a structured, scalable, and engaging learning ecosystem.
The ideal candidate will have experience working in a SaaS or technology organization, strong knowledge of L&D practices, and the ability to independently design and implement learning programs from the ground up.
The candidate will be responsible for creating the end-to-end L&D framework, managing learning initiatives, establishing processes, tracking effectiveness, and continuously improving the learning experience.
A strong understanding and practical application of AI in Learning & Development is a must.

Key Responsibilities

Learning & Development Strategy

• Develop and implement an organization-wide Learning & Development strategy aligned with business and employee needs.
• Build a structured L&D framework covering technical, functional, leadership, compliance, and professional development.
• Identify learning gaps through employee feedback, manager inputs, performance data, and business requirements.
• Develop annual/quarterly learning plans and manage their execution.

L&D Process & Program Management

• Create and establish end-to-end L&D processes and workflows from learning needs identification to program delivery and evaluation.
  • Design processes for:
    Training needs analysis
    Learning requests and approvals
    Course selection and curation
    Training delivery
    Employee participation and tracking
    Feedback and assessment
    Learning effectiveness measurement
  • Establish governance and guidelines to ensure consistent execution of L&D programs.
  • Regularly review and improve L&D processes based on data and employee feedback.
    Learning Content & Program Development
• Curate and develop relevant learning content for different employee groups and career levels.
• Design learning paths for new hires, individual contributors, managers, and leadership teams.
• Develop onboarding and role-based learning programs.
• Partner with internal subject matter experts to develop technical and functional learning content.
• Manage external learning providers, trainers, and learning platforms as required.

AI & Technology in L&D – Must Have

• Identify and implement AI-powered tools and solutions to improve the L&D function.
  • Use AI to support:
    Learning content creation and curation
    Personalized learning paths
    Training needs analysis
    Learning assessments and quizzes
    Employee learning recommendations
    Content summarization and knowledge management
    Learning analytics and reporting
  • Explore emerging AI tools and recommend practical solutions that can improve learning effectiveness and reduce manual effort.
  • Establish responsible and effective guidelines for using AI in learning programs.

Learning Management System (LMS)

• Manage and optimize the organization's LMS / learning platforms.
• Create learning paths, course catalogs, mandatory training programs, and employee learning journeys.
• Track course completion, participation, engagement, and learning progress.
• Ensure learning records and training data are accurate and up to date.
• Identify opportunities to improve LMS adoption and employee engagement.

Measurement & Reporting

• Establish L&D KPIs and metrics to measure program effectiveness.
  • Prepare regular reports and dashboards covering:
    Training participation
    Course completion
    Learning hours
    Employee engagement
    Skill development
    Program effectiveness
  • Gather employee and manager feedback and use insights to continuously improve programs.
  • Present L&D insights and recommendations to leadership.
    Stakeholder Management
• Partner closely with HR, People Managers, Engineering, Product, and Leadership teams to understand learning requirements.
• Work with managers to identify skill gaps and development opportunities within their teams.
• Coordinate with external vendors, trainers, and learning platforms.
• Act as the primary point of contact for L&D-related initiatives.

Required Skills & Experience

• 4–7 years of experience in Learning & Development, Talent Development, Organizational Development, or a related field.
• Experience working in a SaaS / Technology organization is strongly preferred.
• Proven experience in building or managing an L&D function or framework.
• Experience designing and implementing end-to-end learning processes.
• Strong understanding of adult learning principles and modern L&D practices.
• Hands-on experience managing an LMS or digital learning platform.
• Experience developing learning paths, training programs, and onboarding initiatives.
• Strong data and reporting skills with the ability to measure learning effectiveness.
• Practical experience using AI tools in L&D is mandatory.
• Strong project management and stakeholder management skills.
• Excellent written and verbal communication skills.
• Ability to work independently and take ownership of the L&D function.

Preferred Qualifications

• Experience in a fast-growing SaaS / technology company.
• Experience building an L&D function or framework from the ground up.
• Experience with platforms such as LinkedIn Learning, Coursera, Udemy, O'Reilly, Skillsoft, Absorb, Docebo, or similar LMS/LXP platforms.
• Familiarity with AI-powered learning platforms and generative AI tools.
• Experience creating learning analytics dashboards and reporting frameworks.
• Experience working with technical teams and developing technical learning programs.

Key Success Measures

The successful candidate will be expected to:

• Establish a clear and scalable L&D framework and operating process.
• Increase employee participation and engagement in learning programs.
• Build relevant and structured learning paths across teams and roles.
• Improve the organization's learning culture and accessibility of learning resources.
• Introduce meaningful AI-driven improvements across the L&D lifecycle.
• Establish measurable L&D KPIs and provide actionable insights to leadership.
• Create a sustainable L&D ecosystem that can continue to scale with the organization.