Learning and Development Specialist

About the role

The Learning and Development Specialist is responsible for performing learning and development strategies, programs, plans, and processes to support the organizational goals. The associate will also be handling an array of clerical jobs to support these initiatives.

Key responsibilities

• Conducts discussions with the concerned employees, line managers and/or department heads, or reviews performance records to identify specific areas and design learning interventions that will address performance gaps
• Designs learning programs, course outline, and training materials (e.g. slides, participants and leaders guides) in line with the Training Section's internal guidelines
• Develops training videos for other areas not usually covered by the classroom-based training
• Manages the e-Course and Certification online site for web-based training programs or assessments
• Delivers approved training programs to assigned locations; facilitates program through various learning and development methodologies in line with adult learning principles
• Conduct New Hire Onboarding Program and manages compliance on documentation both for corporate orientation and job-specific functions
• Conducts different evaluation methodologies to assess implemented programs based on the 4 Levels of Evaluation
• Informs participants regarding the scheduled courses by drafting, releasing and tracking of training announcements
• Tracks the training participation and logs attendance in the Employee Training Monitoring file
• Conducts initial sourcing of external training providers or facilitators as necessary; prepares the logistical requirements of learning programs such as venues, equipment, materials, and meals as needed

About you

• A Senior high school graduate or college undergraduate of any course; relevant business or HR course is preferred provided that the candidate has the required relevant work experience indicated and with the approval of the hiring manager and department head
• Over 2 years relevant work experience in Learning/Talent Development
• Preferably with knowledge or experience in instructional design framework such as ADDIE, adult learning principles and aware of learning methodologies
• Proficiency in MS Office or G Suite applications
• With basic project management skills
• Agile and can easily adapt to organizational changes
• Excellent verbal, written communication, facilitation and presentation skills
• Must be analytical, team player, results-oriented, and highly reliable individual
• Can independently work and decide on its own unless needs guidance from superiors