Learning and Development Specialist

A. General Description

Responsible for designing and conducting training programs and initiatives that aim to enhance the employee’s performance in the workplace in line with the company’s core values and objectives.

B. List of Responsibilities

• Conduct assessments and analyses to identify learning and development needs across departments and job roles within the electric distribution utility.
• Collaborate with managers and subject matter experts to determine training priorities and objectives aligned with organizational goals and strategic initiatives.
• Design, develop, and deliver engaging and effective learning programs, including classroom training, e-learning modules, video materials, workshops, and on-the-job training sessions.
• Create training materials, manuals, presentations, and multimedia content to support learning initiatives and ensure consistency in training delivery.
• Facilitate training sessions and workshops for employees at all levels, using various instructional techniques and adult learning principles to maximize engagement and knowledge retention.
• Coordinate logistics, scheduling, and resources for training events, ensuring seamless execution and positive participant experiences.
• Provide coaching, mentoring, and support to employees to reinforce learning objectives, apply new skills on the job, and overcome performance challenges.
• Develop job aids, reference guides, and other performance support tools to assist employees in applying learning to real-world situations and tasks.
• Design and implement evaluation methods to assess the effectiveness of learning programs and measure learning outcomes, such as pre- and post-training assessments, surveys, and feedback mechanisms.
• Analyze training data and feedback to identify opportunities for improvement and make recommendations for enhancements to learning initiatives.
• Collaborate with HR and organizational leaders to support initiatives related to talent management, employee engagement, succession planning, and organizational effectiveness.
• Contribute to the development and implementation of organizational development strategies, change management initiatives, and employee retention programs.
• Research, select, implement, and administer learning management systems (LMS) and other learning technologies to support the delivery, tracking, and reporting of learning activities.
• Provide technical support and training to users on learning platforms and digital learning tools.
• Performs other duties as may be assigned.

C. Qualifications:

• Bachelor’s degree in Human Resource Management, Psychology, Education, Business Administration, or a related field.
• At least 2–3 years of relevant experience in learning and development, training, or organizational development.
• Experience in training needs analysis, learning program design, facilitation, and training evaluation.
• Knowledge of adult learning principles, instructional design, and competency development.
• Proficient in developing training materials, presentations, and learning documentation.
• Strong facilitation, communication, presentation, and interpersonal skills.
• Proficient in Microsoft Office applications and familiar with Learning Management Systems (LMS).
• Strong organizational, analytical, and project coordination skills.
• Ability to assess training effectiveness and recommend improvements.
• Detail-oriented, collaborative, and committed to continuous learning and employee development.