Learning & Development Specialist

Role & responsibilities

Support the end-to-end planning and program management of learning programs across instructor-led, virtual, blended and digital formats. The role combines program management, e-learning content development, stakeholder coordination and learning operations.

Overall Job Responsibilities

• Support the learning team in planning and executing learning programs, learning journeys, workshops and capability-building initiatives.
• Manage timelines, trackers, nominations, calendars, communications, logistics and follow-up across multiple programs.
• Work with business, HRBPs, SMEs, facilitators, vendors and technology teams to gather requirements
• Create, edit and maintain presentations, facilitator guides, participant material, job aids, microlearning and other L&D content.
• Curate online learning material and content creation, enrolment, completion tracking, feedback and basic learning analytics.
• Prepare program updates, dashboards and insights; recommend improvements to process and learner experience.
• Support virtual and in-person sessions, learner communications and the adoption of relevant digital or AI-enabled learning tools.

Education And Experience

• Bachelor's or Masters degree in human resources or psychology, Communication, Business or a related discipline; relevant certification is preferred.
• 2-6 years of experience in L&D, training coordination, instructional design or a related role, with hands-on experience in content, program management and stakeholder coordination.

Knowledge And Skills

• Strong program management, communication and follow-through skills.
• Advanced PowerPoint and Excel skills, with the ability to create clear, polished and visually engaging content.
• Strong stakeholder management, analytical and problem-solving skills with attention to detail.
• Working knowledge of adult learning principles, instructional design and blended learning is an advantage

Personal Attributes

• High learning agility and the ability to learn quickly in a fast-paced environment.
• Ownership, initiative and the ability to manage multiple priorities independently.
• Collaborative, adaptable and confident working with diverse stakeholders and ambiguous requirements.
• Creative, learner-focused and committed to quality, integrity and confidentiality.

Role expectation: A hands-on L&D resource who can bring structure to programs, translate ideas into engaging content and work with multiple stakeholders to get the job done.

Please Note: This role is a Retainer role (On Third Party Payroll)