Learning & Development Specialist

Vacancy ID: VN4123

Business Unit:

Job Location: Tralee Shared Services Office

Description

The Learning & Development Specialist supports the design, coordination, delivery and evaluation of professional development initiatives across TLI Group. The role manages career development programmes, professional qualifications, CPD pathways and leadership development initiatives; researches and manages external professional development partners; maintains accurate development and CPD records; and partners with stakeholders to help employees build the capabilities required to progress their careers and support business performance.

Package:

Competitive rates of pay.

23 Days annual leave.

Sick pay after completion of probation.

Take part in our “Career Pathway Programme”, where there is an emphasis on training & career development.

Opportunity to progress your career within a growing company.

Voluntary Pension available on completion of probation.

Employee membership for our LAYA EAP Programme – 24/7 Mental Wellbeing Support & Employee Assistance Programme.

Health Insurance Discount.

Death In Service Payment.

Standard industry training provided.

Key Responsibilities

• Support the end-to-end design and development of practical, engaging professional development solutions aligned with business priorities, career pathways and identified capability needs.
• Coordinate professional development programmes and events, including schedules, facilitators, participant communications, materials, attendance and follow-up actions.
• Manage professional development pathways, including professional qualifications, CPD requirements, career development initiatives, mentoring, coaching and leadership development programmes.
• Maintain complete, accurate and current professional development records for employees, including participation, completions, qualifications, CPD history, development plans, career pathway requirements and progression status, in line with data protection, quality, reporting and audit requirements.
• Research, assess and recommend professional development partners; coordinate requirements and purchasing processes; establish effective long-term relationships; and monitor quality, delivery, participant outcomes, service performance and value for money.
• Partner with managers, employees, subject-matter experts and other stakeholders to identify professional development needs and agree appropriate development actions.
• Evaluate the effectiveness of professional development initiatives using feedback, progression measures and performance data, and recommend improvements.
• Promote professional development opportunities and provide responsive guidance to employees and managers on career pathways, qualifications, CPD and development planning.
• Keep up to date with professional development practices, career pathway approaches and relevant technologies, and contribute to continuous improvement of the professional development offering.
• Take ownership of the company LMS, drive adoption, manage content and provide support to business users.
• Partner with the wider Learning and Development team to support aligned priorities, share best practice and deliver a consistent learning experience.
• Support Operational training when needed.

Qualifications & Skills

Essential Qualifications:

• Relevant third-level qualification or equivalent practical experience in professional development, human resources, organisational development, business or a related discipline.

Knowledge

• Understanding of professional development principles, career pathways, development planning and capability frameworks.
• Knowledge of professional development coordination, CPD requirements, mentoring and coaching approaches, evaluation methods and record-keeping requirements.
• Awareness of data protection, confidentiality and inclusive professional development practices.

Skills

• Demonstrable experience coordinating multiple professional development, career progression or leadership development programmes and managing competing priorities.
• Strong organisational, project coordination and attention-to-detail skills.
• Confident written, verbal, facilitation and stakeholder-management skills.
• Experience using systems to maintain professional development and CPD records and produce accurate reports; proficient in Microsoft 365 applications.
• Ability to analyse feedback and professional development data, resolve issues and identify practical improvements.
• Ability to research and evaluate professional development partners, support competency and proficiency mapping, and translate role requirements into clear, structured career development pathways.

Attitudes

• Customer-focused, collaborative and committed to high-quality service.
• Proactive, dependable and comfortable taking ownership through to completion.
• Adaptable, discreet and committed to continuous professional development and improvement.