Learning and Development Specialist - Elma

Position Overview:

The Learning and Development Specialist is responsible for delivering high-quality training experiences, supporting new employee development, and strengthening organizational learning. This role includes serving as a lead trainer for major agency programs and providing hands-on mentoring to new hires, ensuring they build skills, confidence, and competency in their roles.

Essential Functions:

• Uphold Integrity by maintaining transparency in decision-making, delivering on commitments, and holding yourself and others accountable.

• As part of our commitment to Growth, we encourage employees to actively pursue opportunities for personal and professional development. Employees are expected to take ownership of their learning journey, embrace new challenges, and continuously improve their skills and performance.

• Serve as the lead trainer/facilitator for New Employee Orientation.

• Facilitate engaging, interactive learning sessions (in-person, virtual, and blended) using adult learning principles and diverse instructional methods.

• Develop and deliver training on required and elective topics including compliance requirements, mandated competencies, and emerging agency needs.

• Maintain CPR certification and deliver CPR training.

• Maintain SCIP-R Instructor certification and deliver training.

• Assist with the NADSP credentialing, including the management of the NADSP records.

• Provide assistance in managing and imputing data related to trainings and employee training records into the LMS.

• Carry a roster of new hire mentees, traveling to program sites to conduct check-ins, observations, and mini-lessons as part of the mentorship program.

• Assist with the administration of the mentorship program, communicating with managers on all aspects of the new employee’s participation in the program.

• Collaborate with the training team to ensure training sessions are fully supported, accurately scheduled, and effectively delivered.

• Participate in ad hoc committees to identify and address training challenges across the organization.

Required Qualifications:

• Associate’s Degree in Business Administration or Workforce Development or Training and Development PLUS three (3) years’ experience in direct support experience.

OR

• High School Diploma PLUS five (5) years’ experience in direct support experience.

Preferred Qualification:

• Current CPR certification (or CPR/First Aid certification) ability to successfully obtain and maintain certification required.

• Current SCIP-R Instructor certification preferred; ability to successfully obtain and maintain certification required.

• Demonstrated experience with NADSP credentialing, or the development and administration of training and professional development programs.

Skills and Competencies:

1. Excellent written and verbal communication skills

2. Excellent interpersonal and customer service skills

3. Excellent organizational skills and attention to detail

4. Excellent time management skills with a proven ability to meet deadlines

5. Ability to work independently with minimal supervision

6. Ability to develop written curriculum for identified training needs.

7. Strong computer skills (e.g., software systems used by agency to enter/track upcoming/completed trainings, learning management systems, Microsoft PowerPoint, e-mail, internet searches).

8. Ability to adapt to the needs of the organization and employees.

9. Reasoning ability to interpret agency policies.

10. Effectively resolves challenging situations through calm, objective communication, and confident decision-making.

11. Ability to work collaboratively with diverse employee groups and organizational levels.

Working conditions:

• Must be flexible in schedule to accommodate the availability of staff in all programs.

• Must be able to perform essential duties as described on attached form.

• Work is typically performed in an office or training environment.

• Requires regular travel to various worksites or offsite locations to provide trainings and mentoring.

Travel required:

• Will be required to travel to locations throughout the sasi service area.

• Valid NYS Driver’s License is required.

Training expectations:

• You are required to maintain your certifications and annual trainings, as applicable to your role.

sasi is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law.

ESSENTIAL JOB FUNCTIONS – Learning and Development Specialist

Experience

Required

• three (3) years’ experience in direct support experience.

Education

Required

• High School or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.