Learning & Development Team Leader

Mô tả công việc:

(Mức lương: Thỏa thuận)

• Practical Training – PERFORM: Identify real performance gaps with Operations and build practical training around service excellence, hospitality, product knowledge, complaint handling, upselling, hygiene, SOP execution, communication and supervisory skills.
• Coaching & Leadership – GROW: Build coaching capability among Restaurant Managers and Supervisors. Develop simple leadership programs, career pathways, Train-the-Trainer programs and future Me In leaders.
• Service Culture: Work directly on the restaurant floor to strengthen hospitality behaviors and create a recognizable Me In Service Culture - not simply service SOPs.
• Company Culture: Translate the MEIN Core Values into everyday behaviors and embed them into onboarding, training, coaching, recognition and leadership practices.
• Training System: Create simple and practical training modules, facilitator guides, coaching tools, checklists, onboarding programs and training calendars. Measure behavior change and operational improvement, not just attendance.
• Social Impact Academy - GIVE BACK: Support the future pilot of Me In Group's not-for-profit Hospitality Academy, designed to create career opportunities for young people with limited access to professional hospitality education.

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

• Competitive salary + Parking allowance + Meal allowance + Monthly performance bonus.
• Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese labor regulations.
• 12 annual leave days per year.
• Holiday, Tet, Birthday, and 13th-month salary bonuses in accordance with the Company's policies.
• Annual health check-up.
• 24/7 accident insurance after 6 months of employment.
• Comprehensive health insurance for employees who have completed at least 1 year of service.

COMPANY ADDRESS

• 84B Tran Quoc Toan Street, Xuan Hoa Ward, Ho Chi Minh City, Vietnam

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

• Ideally 3-5+ years in L&D, training, hospitality operations or people development; F&B, hotels, retail or service businesses preferred.
• Hands-on - comfortable coaching employees and managers on the restaurant floor.
• Strong facilitator - engaging, practical and credible with frontline teams and leaders.
• Coach, not lecturer - understands how to change behavior, not simply deliver training.
• Service-minded - understands genuine hospitality and guest experience.
• Culture builder - can translate company values into observable everyday behaviors.
• Proactive - identifies gaps and acts without waiting to be instructed.
• Operationally practical - understands that not every performance problem is a training problem.
• People developer - genuinely enjoys helping others grow and become stronger leaders.

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Đào Tạo & Phát Triển (L&D)

Đại Học

3 - 4 năm